Trainee/Associate Role in Department of Support and Digital Transformation

Reports to (role)

Line manager and functional manager: Senior Change Adviser 

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

The Support & Digital Transformation department leads the development and optimization of a coherent, user-centric, effective, and efficient system of capabilities (Data & Digital Transformation, Technology & Information, Logistics, and Global Shared Services), enabling the delivery of outcomes for affected people, whilst ensuring business continuity. It drives the ICRC’s digital transformation, building our digital response, services and engagement with affected people and their communities.

Traineeship Opportunity

The ICRC’s Department of Support and Digital Transformation (SDT) is offering a one-year paid traineeship starting mid-July/early August 2024 at the ICRC headquarters in Geneva, at 100% working rate.

Purpose of the role

This is an exciting position at the heart of ICRC’s digital transformation, led by the Support and Digital Transformation department. Teaming with the SDT Senior Change Advisor, and in close cooperation with multidisciplinary range of stakeholders, the trainee/associate will contribute to crafting, planning and delivering communication & engagement optimization solutions to strengthen SDT’s identity and the promotion of its value propositions, fostering a collaborative culture of inclusive engagement that strives for customer / user-centricity.

Tasks and Responsibilities

Main responsibilities: 

• Analyse, design, create and maintain a central internal community page which brings forth SDT value generation and proposition, easy access to other divisions, and interactive engagement with the targeted population.
• Coordinate and manage content on SDT’s internal platforms to support engagement.
• Build items for internal communication (documents, infographics, presentations, videos, intranet sections, newsletters) – write, design, edit, ensuring accuracy with subject matter experts.

Contribution: 

• Actively brainstorm on activities and events to best bring forward SDT’s value proposition and changes to come.
• Designing an efficient communication framework for the department.
• Assists organization of workshops and all staff meetings. 
• May be solicited to contribute to other change management and engagement related tasks in line with the department’s objectives.
   

Desired profile and skills

• University degree in a relevant field (e.g., communications, marketing, digital literacy, digital transformation, journalism, etc.). 
• Have a maximum of one year’s professional experience after graduation (relating to the post) or two years if you have been in previous traineeships. 
• Excellent communication skills, proficiency in English and French is required, any other ICRC language is an asset. 
• Track record in developing and delivering content 
• Knowledge of current communication and tools, including digital platforms. Experience with content management systems and visual design tools. 
• Creativity in writing and crafting content. 
• Story telling skills. 
• Ability to analyse audience needs to propose best communication channels. 
• Adept in managing deadlines and producing outcomes. 
• Excellent customer-relations management. 
• Excellent interpersonal skills and cultural sensitivity.

Additional information

Location: Geneva 
Type of contract: Traineeship 
Length of assignment: 12 months 
Relocation: Not provided for traineeships 
Visa/permit: legitimacy card provided 
Gross monthly salary: 3,891.20 CHF/month  
Estimated start date: Late July/Early August
Application deadline: 13/06/2024
 

Application documents required: diplomas, work certificates, colour-scan of passport – please upload these onto your candidate profile when submitting your application.

Interested persons fulfilling the above criteria can upload their CVs, cover letters, and portfolio to their online profiles.

Our Values

The ICRC values diversity and is committed to building an inclusive working environment. We encourage applications from all qualified candidates.

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values. For more information on the ICRC values, please visit this