Training, Standards and Compliance Specialist

Job title:

Training, Standards and Compliance Specialist

Company

William Osler Health System

Job description

Company DescriptionOne of Canada’s Best Diversity Employers and Greater Toronto’s Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!Job DescriptionReporting directly to the Manager, Parking Services and Public Safety, the Training, Standards and Compliance Specialist will be accountable for maintaining quality assurance for the Public Safety portfolio.Accountabilities:

• Ensuring guards, team leads and dispatchers are adequately trained and equipped to keep Osler safe
• Ensuring best-practices and evidence-based knowledge is translated into the program
• Meticulous record-keeping and documentation will be required; audit and compliance of the contractual deliverables
• Ensuring familiarity with systems, processes and on-site training
• Maintaining the policy and procedures manual and ensuring alignment with the third party provider’s SOPs or highlighting differentials in training
• Developing and maintaining positive working relations with staff, contractors, tenants, local emergency services as well as other internal and external stakeholders
• Preparing staff meeting agendas, training plans and minutes
• Monitoring attendance issues
• Conducting safety and security audits and providing recommendations
• Participating in candidate interviews, evaluations and performance reviews
• Participating in Osler staff engagement opportunities (e.g., huddles, security officer week, MOAB, EM week, etc.)
• Debriefing with team post event
• Preparing reports as requested/required
• Other duties as assigned

Qualifications

• College diploma in security related field preferred
• IAHSS Supervisor certificate preferred
• Ontario Provincial Security Guard License required
• Vulnerable sectors check required
• At least three years in a progressive security role (in a health care setting preferred)
• Intimate knowledge of security processes (in a health care environment preferred)
• Expertise in report writing and reporting
• Applied understanding of the Mental Health Act
• Demonstrated knowledge of CPTED principles
• Applied knowledge of legal authorities
• Applied knowledge of the public-police interaction training aid (2023)
• Familiarity of key performance indicators
• Use of force certifications/training
• Familiarity with access control and video management systems
• Ability to travel to and between all Osler sites
• Must demonstrate Osler’s Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional InformationHours: Currently days (subject to change in accordance with operational requirements)Onsite First: Roles that frequently support direct patient care and have dedicated hours when they are available to patients, team members and/or other partnersSalary:
Minimum: $77,200.50
Maximum: $96,505.50Application deadline: March 27, 2025#LI-LM1#LI-onsitefirst#LI-FTOsler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at .While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Expected salary

$77200.5 per year

Location

Toronto, ON

Job date

Fri, 14 Mar 2025 23:17:35 GMT

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