Firm Description
Our mission at Trifecta Retail Ventures is to supply essentially the most thrilling technique to uncover and get brand-named merchandise whereas providing manufacturers a robust technique to construct model consciousness & enhance gross sales with out jeopardizing their pricing energy.
Our mission at Trifecta Retail Ventures is to supply essentially the most thrilling technique to uncover and get brand-named merchandise whereas providing manufacturers a robust technique to construct model consciousness & enhance gross sales with out jeopardizing their pricing energy.
Our enjoyable & thrilling buying platforms are utilized by hundreds of thousands of US consumers. Our distinctive enterprise mannequin has allowed us to kind robust partnerships with the world’s main manufacturers and retailers like Walmart, who immediately use our platforms to maneuver their stock.
You may be working for DealDash! Our largest firm inside the Trifecta Retail Household
DealDash is the world’s largest supplier of pay-to-participate auctions. Based in 2009, DealDash continues to develop with greater than 10 million registered consumers and 92% of income coming from repeat patrons. Briefly, Every bid raises the worth by $0.01. The public sale clock restarts from 10 seconds each time somebody bids. If no new bids are positioned earlier than the clock runs out, the final bidder wins!
DealDash differs from first era penny-auction web sites in that shedding bidders are given an choice to buy the merchandise that they had unsuccessfully bid on at a acknowledged “Purchase it Now” value and obtain a refund on the credit used within the auctions.
Our Buyer Assist Specialists are unfold throughout the globe to supply top-notch 24/7 service to our wonderful prospects! Our highly-skilled workforce have the liberty to serve our prospects the easiest way they understand how (who desires to learn from a script?).
The workforce is made up of highly-motivated, analytical and entrepreneurial professionals who work collaboratively to supply top-notch leisure buying experiences for our prospects. We problem one another in an open and candid setting, it doesn’t matter what our job title is, in order that we might all develop and enhance collectively.
Some enjoyable info about TRV:
- Our workforce is unfold out over 10 international locations
- 13 nationalities
- Each worker talks to Clients each week, it doesn’t matter what your operate! We love our Clients!
- 92% of our income comes from repeat patrons! (And we’re nonetheless rising after effectively over a decade of enterprise!)
We consider in:
- Placing the Buyer first in the whole lot we do
- Empowering small groups with plenty of autonomy
- Making information pushed choices
- Being candid, honest & trustworthy
- Sustaining a flat meritocratic org construction
- Managing via social belief, not management
Should you really feel our values match yours, then come and be part of the workforce!
Job Description:
Are you trying to be part of a excessive progress tech firm? Are you captivated with individuals? Then we’re in search of you!
We’re a small workforce with an enormous enterprise! Our prospects come first, and our Buyer Assist workforce is on the forefront!
As a member of this workforce, you’ll be accountable for answering buyer inquiries via electronic mail, chat, and telephone.
Profitable candidates will start with a two-week distant coaching interval, following which the chance to work remotely is on the market. It is a 5 day per week place with shifts which may be from Mon-Solar and embrace night work.
We’re in search of extremely motivated individuals, who’re able to unbiased work and might meet set expectations inside deadlines.
Tasks:
- Adhering to a each day schedule that features a mixture of taking telephone calls, 4 (4) doable simultaneous chats, and responding to emails.
- Partaking in human conversations with prospects to determine and resolve points, and supply assist for them to succeed and have enjoyable within the auctions.
- Guaranteeing prospects obtain the perfect Buyer Service doable by responding to them in actual time with the very best high quality reply and expertise doable. We dwell to go above and past for our prospects.
- Finishing follow-up documentation after every buyer ticket.
- Provide needs-based options, not pushy gross sales.
- This isn’t an everyday 9-5 job – Now we have 24/7 Buyer Assist so we’re searching for night time owls and weekend warriors alike!
- Proudly owning your personal improvement via reflection, reviewing previous interactions and getting ready to take initiative on alternatives.
Trendy laptop expertise
- Have to be snug utilizing and multitasking via: G-Suite, presentation software program, communication instruments (Slack and Zoom). Capability to be taught new software program is an asset.
- Good to have: expertise with Zendesk, utilizing textual content expander software program, MMO gaming mouse (for productiveness
Necessities
- In possession of a piece allow from Finland, Spain, or the UK. Your software is not going to be thought of if you don’t meet this requirement.
- Superior laptop expertise
- Fluent skilled English proficiency
- Sort a minimal of fifty phrases per minute (Check your self on-line if not sure!)
- Glorious written and spoken communication expertise
- Capability to multi-task in a fast-paced setting
- Willingness to assist our prospects and supply them with a private expertise
- Inventive drawback solver
- Capability to repeatedly develop and adapt to a rising workforce
- You maintain your self to excessive moral requirements
- Proofread your software!
- In possession of a piece allow from Finland, Spain, or the UK. Your software is not going to be thought of if you don’t meet this requirement.
- Superior laptop expertise
- Fluent skilled English proficiency
- Sort a minimal of fifty phrases per minute (Check your self on-line if not sure!)
- Glorious written and spoken communication expertise
- Capability to multi-task in a fast-paced setting
- Willingness to assist our prospects and supply them with a private expertise
- Inventive drawback solver
- Capability to repeatedly develop and adapt to a rising workforce
- You maintain your self to excessive moral requirements
- Proofread your software!
Advantages
- The beginning wage for this function is 2379.30 EUR monthly.
- 4 weeks of paid trip per 12 months minimal.
- Residence workplace: we are going to present any upgrades it is advisable your house workplace setup.
- A Kindle with limitless funds: any Enterprise E-book is yours to learn!
- Crew offsites: we get collectively as a full workforce yearly, the final ones had been in Crete and Malta.
- Pizza Fridays: a minimum of each Friday the thirteenth (However normally extra ceaselessly!) we now have Pizza Events for each our Crew on the Workplace and Distant! Delivered proper to your door.
- Presents: we consider in celebrating… it is a part of our Work Exhausting / Play Exhausting Tradition!
Stay the place you’ve got dreamed, work the place you are joyful! We’re trying to fill this function instantly, so please apply ASAP!
Apply for this position
To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place (globalvacancies.org) you noticed this job posting.
