JOB DESCRIPTION

General Information

Publication for

Partner

Partner Name

UN DPPA Department of Political Affairs and Peacebuilding

Position Title

Public Information Officer

Job Category

Communications

Duty Station(s)

Amman

Seniority Level

Mid Level

ICS Level

ICS 10

Contract Type

Staff – IP – TA

Contract Level

IP P-3

Posting Start Date

27-Nov-2025

Posting End Date

04-Dec-2025

Duration

One month

Job Highlight

This is a unique opportunity to contribute directly to peace-building efforts in Yemen by shaping strategic communications and engagement initiatives. The position offers high-level exposure to international diplomacy, media relations, and partnership development within the UN system, providing a platform for significant professional growth and impact

About the Project Office

This position is located in the Office of the Special Envoy of the Secretary-General for Yemen

(OSESGY). The incumbent will report directly to the Chief, Strategic Communications and Public

Information Office.

Job Specific Context

This position is located in the Office of the Special Envoy of the Secretary-General for Yemen (OSESGY). This position operates within a complex political and media landscape, requiring a seasoned communications professional to lead strategic engagement and outreach efforts in support of the peace process in Yemen. The role involves managing diverse partnerships, conducting media analysis, and providing strategic communications advice to senior leadership, all within the framework of UN objectives and guidelines

Role Purpose

The Public Information Officer independently manages strategic communications and engagement initiatives, adapting existing policies to meet emerging needs in support of the peace process in Yemen. The incumbent provides authoritative advice, supervises support staff, and solves complex problems by applying existing rules and guidelines

Functions / Key Results Expected

The incumbent will perform the following duties:

Within the limits of delegated authority, the Strategic Communications Officer will be responsible for performing the following duties:

1. Engagement, public outreach and partnerships

• Leads on engagement and outreach to Yemeni media professionals as a constituency for peace
• Leads on digital engagement and surveying (large-scale digital consultations; polling and surveys)
• Manages contractors, consultants and partnerships in relation to the polling and surveying activities by establishing work plans, required resources, priorities, timelines and performance benchmarks. Monitors progress and take timely action and/or decisions to ensure objectives are met;
• Builds and strengthens partnerships with Yemeni and regional stakeholders such as media, think tanks, civil society, inside and outside Yemen and coordinates relevant initiatives with these stakeholders in support of the peace process;
• Develops and implements outreach and engagement communications strategies, including digital and social media strategies with the objective of promoting awareness, understanding, and support for the work of the Office of the Special Envoy for Yemen.
• Maintains and establishes partnerships with relevant UN agencies, CSOs and NGOs to strengthen engagement and public outreach; designs and implements community-level public outreach activities.
• Designs and implements advocacy campaigns for a variety of platforms, including social media, in support of the peace process; coordinates the production and dissemination of outreach and advocacy material, including multimedia productions and storytelling projects.

2. Media analyses and relations

• Establishes and maintains a cooperative relationship with local and international journalists;
• Researches and analyses the Yemeni media landscape, including media monitoring statistics, social media and web usage, adapts editorial and outreach priorities accordingly and recommends targeted engagement opportunities that support the peace efforts.
• Prepares reports to mission leadership, UNHQ on communications activities, developments, trends and attitudes regarding the UN.
• Supports the organization and media coverage of events relating to political consultations, talks, other meetings as required.
• Coordinates with UN Headquarters and other UN agencies on new and innovative practices of conducting sentiment analysis, surveying and polling and tests and deploys new tools to support the strategic communications functions of the office.
• Keeps abreast of changing developments, trends, and technologies with strong understanding of digital outreach.

3. Strategic Communications

• Provides strategic communications advice and support to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches.
• Drafts and edits material for press releases, press briefings, interviews, key messages, Q&As, talking points, UN newsletters, reports; produces digital content for the mission’s social media platforms.
• Quality review and clearance of communication products
• Other related duties that may be assigned.

Skills

Communication

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Advanced University Degree (Master”s or equivalent degree) in journalism, media, communications, international relations or related fields.

A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience Requirements

• A minimum of 5 (five) years of experience in public information, journalist, international relations, public administration or related areas is required.
• Experience in digital engagement and outreach in peace processes is required.
• At least two (2) years of experience working on public information and communications in a field setting in the Arab region is required.

Language Requirements

LanguageProficiency LevelRequirementEnglishFluentRequiredArabicBasicDesirable

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.