Unpaid ONA Case Manager Intern

Requisition ID: req47144

Job Title: Unpaid ONA Case Manager Intern

Sector: Education

Employment Category: Intern

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: New York, NY RAI USA

Work Arrangement:

Job Description

BACKGROUND: International
Rescue Committee (IRC) responds to the world’s worst humanitarian crises
and helps people to survive and rebuild their lives. At work in more than 40
countries and over 20 U.S. cities, the IRC provides resettlement, education and
empowerment support to refugees and displaced people.

SCOPE OF INTERN WORK: The ONA Case Manager intern is an intern position to support
the Adult Education Department with career development programs and referrals.
As an intern, you will support IRC students enrolled in the online English
Language classes to reach goals they set for themselves. Under the Opportunity for
New American’s Program, the English Language classes, case management support,
and career services at IRC will ensure that participants are connected to
outside services. The intern will also assist in developing research that
supports the building of relationships with referral partners. The ideal
candidate will have prior experience in the field of case management and/or
social service work with immigrants and refugees.

RESPONSIBILITIES: In this position, the intern will
support the Case Manager with tasks related to case management for clients
enrolled in the online Adult Education English language courses. The intern
will create action plans, identify additional services needed, and monitor
progress towards the goal with individual students.  

• Manage a caseload of 90 students.  
• Attend online English classes once a week for case management conversations.
• Conduct one-on-one meetings with clients outside of class time.
• Track client meetings and progress in case notes and spreadsheets. 
• Research referral options and opportunities in NYC.  
• Communicate effectively with clients in person and via telephone. 
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.  

• Ability to work with clients from multiple backgrounds with varying English skills.

LEARNING
OBJECTIVES:

• Intern will learn how to provide direct services to immigrant and refugee populations.  
• Intern will learn how to effectively build partnerships with employers and broader career development resources such as certification programs, advanced ESL courses, and job trainings.  
• Intern will learn how to manage and record student data, meeting notes, and contact referrals.  

 

Please note that this postion is unpaid. 

 

Qualifications

REQUIREMENTS:

• College student or bachelor’s degree preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) 
• Ideal candidate will have experience working with immigrants or refugees in a social service setting. 
• Must be willing to work varied hours in a hybrid setting.  
• Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian.