UX Researcher – Qualitative

Job title:

UX Researcher – Qualitative

Company

Meta

Job description

As a UX researcher on WhatsApp, you’ll have the opportunity to partner directly with cross functional team members to conceive, build and launch brand new products. Research is paramount to WhatsApp Business team’s success – formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mould early product ideas into testable prototypes, and creative evaluative research is needed to improve and prepare those products for market.UX Researcher – Qualitative ResponsibilitiesWork closely with product teams to identify research initiativesDesign hypotheses and lead studies that examine both user behaviour and attitudesGenerate actionable insights that both fuel ideation and evaluate product experiencesConduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveysCommunicate results and illustrate suggestions in compelling and creative waysAct as a thought leader in the domain of research, while advocating for the people who could use our productsWork closely with cross-functional partners (product management, data science, analytics, business, design, engineering, etc.) to identify and prioritize knowledge gaps in our understanding of the WhatsApp Business experience and design research that uniquely contributes to solving for those knowledge gapsMinimum QualificationsBachelors, Masters, or PhD in human behaviour related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Political Science, etc.)2+ years experience in applied product researchAbility to create a research plan including logical formulation of a research hypothesis.Basic understanding of quantitative, behavioral analysis and statistical conceptsAbility to ask, as well as answer product and user experience related questionsExperience with a range of qualitative methods including but not limited to interviews, contextual inquiry, concept testing, and diary studiesAbility to handle complex information and adapt to a changing environmentAbility to communicate research results to cross-functional stakeholders with data storytelling, presentation slides, and storytellingPreferred QualificationsResearch experience from emerging marketsVisual storytelling and designSome knowledge of survey is usefulLocationsAbout MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .

Expected salary

Location

London

Job date

Sat, 03 Aug 2024 05:57:07 GMT

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