VAC-12382 Field Operations Assistant DTM

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Working under the overall supervision of the Program Officer (DTM) Maiduguri & under the direct supervision of the Project Officer (DTM), the successful candidate will be accountable & responsible for the implementation, oversight & coordination of the Displacement Tracking & Monitoring (DTM) operational activities. S / he will coordinate, in close collaboration with the partners on the field, the data collection process & analysis in the region(s) s / he has been assigned to.

Role objectives
  • Plan, coordinate & implement strategies to collect, analyze & disseminate data on IDPs in close collaboration with the State Emergency Management Agency (SEMA), the Nigerian Red Cross Society (NRCS) & other relevant partners on the field.

  • Provide training & support to relevant partners on data collection & analysis based on the DTM methodology & tools. 

  • Monitor & evaluate the DTM operations, identifying areas of improvement & enhanced efficiency. 

  • Be responsible for all administrative arrangements on the field, including payment of staff, review, adjustment & endorsement of bills & invoices.

  • Be responsible for sending the information collected on the field in a timely manner & according to the standards & requirements of the DTM program. 

  • Keep abreast of all stakeholders & interagency assessments, reports & relevant material related to Internally Displaced Persons IDP’s).

  • Prepare a narrative report regarding the implementation of activities weekly.

  • Represent the DTM program in all meetings events organized at the local level.

  • Build the capacity of the our clients staff involved in DTM activities.

  • Perform such other duties as may be assigned.

Project reporting

This role works under the overall supervision of the Program Officer (DTM) Maiduguri & under the direct supervision of the Project Officer (DTM).

Key competencies
  • Bachelors degree or diploma in humanitarian, political or social science or related field with a minimum 2 years’ experience in related field, experience in statistical tools, reporting, liaising with government authorities advantageous, preferably within the international humanitarian field.

  • Must be fluent in English & Hausa.

  • Takes responsibility for action & manages constructive criticisms.

  • Works effectively well with client & stakeholders.

  • Promotes continuous learning for self & others.

  • Listens & communicates clearly, adapting delivery to the audience.

  • Actively seeks new ways of improving programs or services.

  • Develops effective partnerships with internal & external stakeholders.

  • Identify ways & implement actions to improve performance of self & others.

  • Plans work, anticipates risks & sets goals within area of responsibility.

  • Displays mastery of subject matter.

  • Contributes to a collegial team environment, incorporates gender related needs, perspectives, concerns & promotes equal gender participation.

  • Displays awareness of relevant technological solutions.

  • Works with internal & external stakeholders to meet resource needs of our client (optional depending on position level).

  • Proficiency in Microsoft Office tools is an advantage.

  • Requires the technical skills to use design software programs mentioned above & possess a general interest & aptitude for learning new technology.

  • Excellent oral & written communication skills, including experience presenting to multiple audiences (e.g., technical & non technical, government circle).

  • Interpersonal skills & very friendly disposition stemming from proven experience.

Team management

This role has no team management responsibility.

Further information
  • Internals of the organization & NMS candidates, as well as external female candidates, will be considered as first tier candidates.

  • This vacancy is also open to second tier candidates.

  • The appointment is subject to funding confirmation.

  • The appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements & security clearances.

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.

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