Veterinary Receptionist, Tech Assistant, Bay Cities Animal Hospital in Burlington, Ontario

Veterinary Receptionist, Tech Assistant

Fixed Term, Maternity Leave Coverage

Bay Cities Animal Hospital is looking for a new associate for our amazing hospital support team! We have a full-time, Maternity Leave Coverage contract opportunity for an experienced Veterinary receptionist/Technician Assistant .

We strive to provide customer service we are proud of and treat our clients like family. Having a great culture is essential to our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in an important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

Responsibilities will vary depending on experience, and we will provide training and development with all roles for additional client care reception desk support. Candidates with advanced experience in animal handling and care will also have opportunities to contribute in different areas throughout the hospital.

• Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment 

• Ability to answer a multiline phone system and track and book appointments effectively 

• Take initiative and work independently 

• Scheduling appointments; Admitting and discharging pet patients

• Invoicing/billing; creating estimates and processing payments

• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

• Ability to use a computer-based booking and records system (we will provide training on our specific system)

• Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary technical team with various tasks and treatments

• A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset

Schedules: Full-time, approximately 30 hours/week. This position is a contract position to cover maternity leave

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!

• VCA Canada Student Loan RRSP Program – Ask us more!

• Competitive wages and benefits!

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• Extensive online anytime-anywhere access to journals and textbooks

• Employee Assistance Program to support your health and wellbeing

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

Click “Apply Now” and join us!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal oportunity employer. If you require any assistance, please let us know.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.