Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Technology, Information and Digital Transformation
Main purpose of job:
The British Embassy in Colombia is looking for an intern to provide general support to the Corporate Services Team focussing on Administrative customer support service aligned to resolve issues regarding to email accounts, system access, device failures and contact the Regional Helpdesk to create cases to resolve issues referred to general IT issues. The successful candidate will work as a key member of the team working hand-in-hand with the Corporate Services Team / Local IT team and the helpdesk based in the UK.
Applicants must be students in their final semesters in the fields of Administration, Customer Service or Systems technical / technological or similar programmes.
A high level of problem solving, troubleshooting skills and excellent customer service are required for this position.
The internship’s minimum time is 6 months.
Roles and responsibilities:
Essential on arrival:
Must have the legal status to live and work in Colombia.
Language requirements:
Language: Spanish and English
Level of language required: Spanish (native), English (A2-B2)
Desirable:
Changing and Improving, Delivering at Pace, Managing a Quality Service, Working Together
2 May 2024
Internship
Intern, Fixed Term
35
6 months
Latin America and Spanish speaking Caribbean
Colombia
Bogota
British Embassy
1
COP
$1,300,000
17 June 2024
Working patterns:
35 hours – Full time position.
Mondays to Thursdays 08:30 to 17:00
Fridays 08:30 to 13:30
On specific occasions (IT maintenances or urgent IT works), candidate might be require to work on flexible hours. Overtime work may be required on specific occasions.
Learning and development opportunities:
Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. If during the reserve period of 6-12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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