View Vacancy – Estates Officer AO – (08/24 MPT)

Roles and responsibilities:

• Actively react to maintenance requests and plan preventative works to the British High Commission offices and residential properties through the use of the internal service desk system to ensure SLAs are met.
• Plan and implement routine maintenance works to the British High Commission buildings and residential properties whilst actively liaising with colleagues in the office and occupants.
• Supervise contractors on site and ensure that they adhere to FCDO Health and Safety requirements
• Maintain furniture inventories and asset registers for all properties
• Actively seek feedback from colleagues and occupants, identify trends and seek to improve service delivery
• Responsible for the procurement of goods and services whilst following the FCDO Purchase to Pay policy and ensuring value for money.
• Provide support across the 1HMG by acting as backup HERA requisitioner.
• Provide support in updating Planon/Pyramid – Property Management System.
• Actively manage the residential floats in coordination with CLO to ensuring that items are checked out and in and arranging replacement items when necessary.
• Provide support across the 1HMG Delivery Excellence and Corporate Services team as and when required i.e. cover for leave, special events etc and undertake other duties as assigned and agreed by the Estates Manager
• Assist the wider Delivery Excellence and Corporate Services team with following up on recent audit recommendations.  Provide compliance support across the core streams in Delivery Excellence and Corporate Services.