Colombo
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Foreign, Commonwealth and Development Office (Residence and Support Staff)
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Estates
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Note: All applicants are required to mandatorily fill the complete online application form including the employment, educational details, behavioural and technical/ professional skills questions. We will be thoroughly reviewing the application forms only with all the required details and the shortlisting is not basis CV/ cover letter. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Main purpose of job:
To ensure a safe, secure, and healthy working and living environment for the British High Commission and its staff.
Deliver the safe technical and operational functioning of the British High Commission buildings, compound and all residential properties to UK standards. Ensure the buildings and associated facilities meet required health and safety standards for accommodation, services and furnishings. Manage and monitor external contractors’ performance and delivery as per the agreed contractual terms. Plan and execute routine safety inspections and maintenance work and administer associated records for works and assets.
Roles and responsibilities / what will the jobholder be expected to achieve:
This is an operational position responsible for the day-to-day running of the British High Commission compound, facilities, and accommodation. This includes managing planned preventive maintenance (PPM) schedules, work requests, health & safety functions, fire emergency planning, preparing set-up and return of rented residential accommodation. The Estates Officer is responsible for managing contractors to provide professional and value for money cleaning, gardening, and pest control, plus monitoring the usage of utilities. Working as part of the Estates team, the officer is responsible for delivering an efficient, professional business platform, comfortable working environment, and good customer service.
Key responsibilities:
- Manage the day-to-day maintenance of the High Commission Estates/properties and facilities, leading on planned preventive maintenance (PPM), health, safety compliance related works and fire safety management.
- Deliver a customer-focussed service via the in-house teams to internal clients and external stakeholders, ensuring regular communications and address customer feedback.
- Plan and assign Estates tasks for the in-house facilities management team and contractors, identify and address snags, manage and follow up on works requests.
- Set-up and sign-off of staff residential properties, ensuring properties and furniture compliant with UK standards, check/update inventories and clean and ready for occupation. Identify and arrange repairs or replacements for both hard and soft furnishings with suppliers and contractors.
- Maintain all inventories and asset registers including stores management (i.e. furniture store, technical store, housekeeping/ gardening store etc).
- Perform other corporate duties as required to help ensure the smooth business operation of the mission.
Resources managed (staff and expenditure):
No direct line-management. However, the role-holder will manage the performance and delivery of the facilities management contract.
Language requirements:
Language: English and good spoken skills in Sinhala and/or Tamil
Level of language required: Fluent written and spoken English (IELTS 7 or equivalent).
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Essential on arrival:
- Minimum of 5 years essential experience in facilities management
- Strong IT skills (Outlook, Word, Excel) Degree or relevant Diploma/ HND (NVQ 5/ 6) in the field of facilities management or building management or maintenance.
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Education & Experience:
- Proven track record in managing contractors (eg suppliers and technical services)
- Knowledge of health, safety and fire standards/ practices.
- Customer service experience
- Experience in documentation management and using IT software
- Strong interpersonal skills
- Excellent organisational skills, time management, prioritization, and sound judgment
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Changing and Improving, Delivering at Pace, Making Effective Decisions, Managing a Quality Service
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1 September 2024
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Administrative Assistant (AA)
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Full-time, Fixed Term
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40
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24 months
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South Asia & Afghanistan
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Sri Lanka
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Colombo
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British High Commission
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1
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LKR
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LKR 91,735 per month + EPF 12% per month + ETF 3% per month. The current equivalent USD salary paid (at fixed corporate exchange rate from March 2022) is USD 453.00 per month.
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1 October 2024
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For British High Commission (BHC) candidates, the Country Based Staff BHC Terms & Conditions will apply.
For other than BHC candidates, starting salary will be LKR 91,735 per month + EPF 12% per month + ETF 3% per month. The current equivalent USD salary paid (at fixed corporate exchange rate from March 2022) is USD 453.00 per month. Other benefits include 13 month’s salary (pro-rated) and medical insurance coverage.
Please note that the current salaries are being dollarized and processed in USD (pegged to a fixed corporate exchange rate from March 2022) to provide cushion against the current external market conditions. This is a temporary measure and is subject to review at regular intervals. The payroll will revert to local currency processing once the external market conditions are normalised.
Employment offers are subject to successful clearance of pre-employment and security checks.
FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require. The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system. The High Commission takes pride in its organisational culture and its strong and diverse team. We offer leave entitlements as per Sri Lankan labour laws.
We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
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To Apply:
Please note applications without (1), (2) and (3) will not be considered. Point (4) to be adhere strictly.
- Complete the Online Application Form
- Complete the Experience, Professional Skills and Behaviour based Segments in the Online Application Form
- Evidence of your nationality and permission to work in Sri Lanka must be included with your application form, for example, photocopies of the details page of your passport and/or visa
- Applicants need to answer the questions based on your professional experience. Refrain from use of AI based tools to avoid application from getting rejected/disqualified.
To ensure a successful application it is important that you explain how you demonstrate behaviours and technical / professional skills, basis your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides a detailed guidance on how these behaviours are defined for each position.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) technique to prepare specific examples of when and how you have demonstrated these behaviours in your application, by evidencing a structured response, including your skills and experiences. You briefly describe the situation in which you demonstrated the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
Internal candidates applying for this position must have completed their probation & have prior approval from their line manager, else the application will not be considered.
Please Note: Candidates who have applied for this role earlier please refrain from applying as this is the extension of the same role. We have your applications in our database.
We will accept only online applications received by midnight on 01st September 2024 (Sri Lanka Standard Time).
Please note that all the applicants will be required to strictly adhere to the security guidelines of the British High Commission. Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted, and no telephone enquires will be dealt with. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed.
We encourage women’s to apply.
NOTE:
The British High Commission in Colombo is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by The British High Commission in Colombo is subject to Terms and Conditions of Service according to local employment law.
The start date mentioned in the job advert is a tentative & the appointment of successful candidate will be subject to clearance of police and other checks including references, educational and professional.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (globalvacancies.org) you saw this job posting.
