View Vacancy – Investment Hub Officer (Canada)

Main purpose of job:

Be part of the Department for Business and Trade’s (DBT) mission to drive more investment between North America and the UK. With a mature, high spending consumer market and an open, liberal economy, world-class talent and a business-friendly regulatory environment, the UK is the leading destination for foreign investment in Europe, and the second highest investment destination in the world.  The UK is also the world’s sixth largest exporter and the second largest services exporter. 
We employ over 150 people across North America, all united by our vision of a future where we champion open and fair global trading that drives growth, creates better jobs and higher wages, and improves living standards in the UK and around the world.  We seek talented team members with the passion and drive to help us in our mission to build a global appetite for British goods and services; drive investment; negotiate trade deals and open up markets; improve international trading standards and fight unfair trading practices (see http://www.gov.uk/DBT) 

This is an exciting opportunity to develop further the special relationship between the UK, Canada, and the US, supporting work at the forefront of international diplomacy to make a real difference globally. You will become part of the newly established and evolving North America Investment Hub with a real opportunity to work with stakeholders to shape how the team supports and services wider foreign direct investment work and our high value investment strategy across the North American network. 
The Hub manages a newly launched digital service to provide support for US and Canadian investors interested in expanding their business into the UK, as well as providing leads and business intelligence for the network to drive delivery of foreign direct investment into the UK. You will be responsible for investor support, including engaging with investors and triaging projects via the digital service, as well as lead generation for the North American market.

Roles and responsibilities:

Main duties:

• Assess and progress incoming investment projects through the digital service platform and ensure records are updated;

• Support team in the proactive management of pipelines ensuring data quality, prioritisation and high performance;
   
• Lead on investment verification processes for hub-led projects;
    
• Regularly monitor the digital service’s information ensuring the latest information is up to date;
    
• Identify and proactively reach out to high potential investors to qualify projects by phone, email and social platforms;
     
• Engage and communicate with investors about their investment projects and long-term planning.
     
• Promote tools and automated processes with internal teams to improve lead generation and business intelligence. 
     
• Evaluate investment project records to identify trends and adapt outreach strategies;
      
• Keep pace with market trends, initiatives and centres of excellence across the North America network to identify best practices and stories of success;
    
• Support Head of Hub on reporting, forecasting and overviews; 
• Build relationships with stakeholders providing information on project triaging, project updates and outreach to investors;  
• Support for engagement forums to collaborate with network teams on designing process, communications and strategy;
• Occasional support for Ministerial visits, trade events, campaigns;
• Other duties as assigned.

This is a new position offering a fantastic opportunity to influence and shape the new investment hub. Interested parties should be passionate about delivering impact, be innovative, willing to be adaptable and test new ideas to drive high performance across the North America network and ensure UK investment support is fit for the future.

Essential on arrival:

• Demonstrated professional experience in a business development, sales or client focused role.

• Excellent time management skills with a proven ability to meet deadlines 

• Excellent interpersonal skills with a professional and helpful manner 

• Ability to undertake research and follow market trends to identify new opportunities 

• Excellent organisational skills and meticulous attention to detail 

• Excellent verbal and written communication skills 

• Proficiency in Office 365 and Microsoft Teams

• Must be able to attend events outside of office hours and undertake occasional travel within the North America and the UK.

Candidate should hold the legal right to live and work in Canada.

Language requirements: 

Language: English 

Level of language required: Must be fluent in English, both written and verbal