View Vacancy – MOD Owned Property Coordinator

Main purpose of job:

The UK/US Defence relationship remains the world’s strongest bilateral defence, security and intelligence partnership. Our unparalleled defence cooperation is the broadest, deepest and most advanced of any two countries. UK/US co-operation on intelligence, strategy and policy making, military planning and execution, technology and capability research & development is central to the UK’s national security and to maintaining a world class Armed Forces. The British Defence Staff United States (BDSUS) are the custodians of this relationship. As both a policy directorate of Security Policy and Operations in Ministry of Defence Head Office, London, U.K. and an integrated civilian-military element of a cross-government team in the British Embassy Washington, we set the agenda for driving the relationship forward.

This role will work within the Chief of Staff area, overseeing our portfolio of properties – providing effective handover between residents, identifying necessary areas of work, and identifying appropriate contractors to resolve issues. The role will also manage the c£100,000 budget allocated to looking after the properties. We are looking for a highly motivated individual who has a real passion for service delivery. The MOD Owned Property Coordinator should be able to operate comfortably in a high paced environment, have good communications skills and be able to think innovatively and creatively in their approach to problem solving. Whilst experience in an associated sector would be advantageous, it is not essential; applications from candidates with broader experience are also welcomed.  A positive attitude and work ethic will be paramount.

Roles and responsibilities:

• Support the delivery of MOD accommodation services for the 14 Owned Properties across the DMV
• Act as the initial customer contact point for all accommodation, appliance, and furniture linked enquiries ensuring the timely resolution of requests
• Liaison with personnel and contractors to carry out service and inspect works completed by contractors
• Maintain documents/records of service personnel in the owned properties
• Allocate furniture to customers within the specified locations, ensuring timely delivery upon arrival and successful pick-up upon departure of personnel
• Support personnel across the Network operating under the self-sourcing framework by providing policy and sourcing advice including lease approvals
• Liaise with Finance Teams to arrange payments of for any accommodation related expenses, ensuring payments are done with in specified time frame
• Maintain financial records regarding service calls and expenditures for each property
• Check arriving/departing individuals in/out of the property.
• Place purchase orders with vendors, monitor status, requisition, and receive goods and services accurately and efficiently in specified accounting systems
• Liaise with FCDO Estates team on approach, and arrange small Embassy works.
• Support wider Chief of Staff Team outputs as required

Resources managed (staff and expenditure):

Roughly £100,000 estates budget. 

Essential on arrival:

• Must a citizen of one of the following: UK, US, Canada, Australia or New Zealand
• Ability to multitask in a fast-paced environment with excellent organisational skills.
• Good written and spoken communication skills in English.
• Strong commitment to customer service.
• Strong proficiency in MS Office Suite, including Access database, MS Word, Excel and Outlook.
• Must have a current driver’s license and ability to visit multiple properties throughout the week as needed using own vehicle/transportation.

Language requirements: 

Language: English
Level of language required: Fluent 

Please note: Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents, A and NATO visa holders with EAD cards, and L2 visa holders with an up-to-date I-94 form. 

You may refer to our website for additional information:  https://www.gov.uk/guidance/living-in-the-usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work.