View Vacancy – Office Manager AO (04/25 ACC)

Main purpose of job:

The office manager role is critical to corporate services and facilitates the effective and smooth running of BHC offices and day-to-day operations. 

Day to day will look varied: some time will be spent working to support the corporate services leadership team’s administrative responsibilities. Other times will be spent organizing maintenance and cleaning of the office infrastructure, managing office supplies & stationery, utilities and creating a comfortable office environment.

Roles and responsibilities:

The Office Manager will have experience organizing and coordinating administration duties, office maintenance, and procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

The roles and responsibilities will fall across these areas:

·       Managing office services by ensuring office space/layout, activities, procedures (such as record systems, supplies requisition, utilities, etc.), equipment and maintenance (including cleaning) are organized and controlled.

·       Manage contract and negotiations with office suppliers and service providers and ensure contracts’ KPIs are met or exceeded.

·       Maintain responsibility for scheduling team meetings and appointments, making office supplies & stationery arrangements, welcoming external visitors and providing general administrative support to CS team.

·       Coordinate with IT and other departments on all office equipment.

·       Ultimately, the Office manager should be able to ensure the smooth running of BHC offices and help to improve company procedures and day-to-day activities.

·       Other things will come up, and the incumbent will need to be responsive and discreet when the High Commissioner or Deputy turns to them for advice or support.Working with the Heads of Corporate Services, the Head of Estates, Clerk of Works for the Seismic Project and ESD project manager to provide the needed information on the Mission’s Estates in a prompt manner.

·       Ensuring BHC Estates operations continue during the seismic programme. For example, finding creative solutions for hosting events without the Residence; problem solving how the Residence staff will function from the new environment; ensuring the BHC’s fall-back locations and communications continue in times of crisis. Many of the problems are not yet known – a can-do attitude and ability to solve problems creatively is a must.

·       Providing Estates support to the Residence manager, head chef, domestic staff, and other TWG staff and, at times, being willing to assume an active management role where directions and decisions are unclear

• Experience of office management and administration
• Experience of working in an environment where protocol is expected.
• Experience of Microsoft Office.
• Proven discretion.
• Fluent English, spoken Twi and Ga.