View Vacancy – Pro Consul – Consulate General, Düsseldorf (DEU24.142)

The British Authorities is an inclusive and diversity-friendly employer.  We worth distinction, promote equality and problem discrimination, enhancing our organisational functionality. We welcome and encourage purposes from folks of all backgrounds. We don’t discriminate on the idea of incapacity, race, color, ethnicity, gender id, faith, sexual orientation, age, veteran standing or different class protected by legislation. We promote family-friendly versatile working alternatives, the place operational and safety wants permit.

International, Commonwealth and Improvement Workplace (Consular Roles)

Consular

About us and the position:

The Consulate-Basic Dusseldorf is a part of a worldwide community, representing British political, financial and consular pursuits abroad.  We’re in search of an unbiased, dynamic and detail-oriented Professional-Consul with prior expertise in customer support, on the Consulate-Basic Dusseldorf. The jobholder will play a key position in offering trendy and environment friendly consular help and companies to British folks dwelling and visiting Germany. The profitable applicant can be working as a part of a Germany-wide consular workforce alongside colleagues primarily based on the British Embassy Berlin and Consulate-Basic Munich, additionally supporting consular officers at different German talking posts when wanted.

The jobholder will moreover be anticipated to contribute to wider Consular aims and the British Authorities’s Germany Community priorities and to assist its optimistic working setting and actively take part in Studying and Improvement efforts. The Consular workforce in Germany is a part of the broader Euro Asia Consular area that features twenty-nine nations.

The position will contain interplay with members of the general public, native and UK authorities. It’s going to additionally require constructing and sustaining relationships with exterior stakeholders and companies and ship focused prevention campaigns to advise and inform the British public. Additionally, you will be requested to put together for accidents and incidents as a part of our disaster preparation work and reply the place obligatory. In addition to being a totally engaged member of the DACH (Germany, Austria, and Switzerland) consular sub-region and wider Euro Asia Community the jobholder will assist the supply of the International, Commonwealth & Improvement Workplace’s (FCDO’s) Consular Technique.  

You’ll be a part of a supportive, numerous workforce with a tradition of steady enchancment and taking accountability for private studying and growth. We worth a various vary of abilities and backgrounds. Consular Help is a difficult and really rewarding job. Our work is continually evolving offering us with thrilling alternatives. We look ahead to working with somebody who wish to additional form the long run with us. 

THE JOB HOLDER WILL:

  • Assist British folks and their households, in circumstances such as- bereavement; offering help to destitute British folks; supporting victims of crime and individuals who have been hospitalised; in addition to helping victims of rape & sexual assault, home violence, prisoners and folks with psychological well being wants.
  • Perform vulnerability assessments. This might require visits in difficult environments; some circumstances can have media/parliamentary curiosity.
  • Develop and preserve optimistic, skilled and trusting working relationships with all exterior stakeholders in Germany to assist the supply of day-to-day consular help and disaster response, corresponding to funeral corporations, legislation enforcement authorities, courts, prisons, charities and assist organisations.
  • Plan and ship consular prevention initiatives and communication campaigns, participating with the Embassy’s communication workforce and feeding consular messages by way of Embassy social media channels the place acceptable.
  • Present consular companies, corresponding to issuing Emergency Journey Paperwork to British Nationals, and notarial and documentary companies in Germany. Handle the web appointments reserving system in addition to carry out administrative duties.
  • Participate in the entire of mission response to a disaster or incident in Germany, together with disaster preparedness actions corresponding to liaising with authorities and updating the Disaster Administration Plan with the Regional Disaster Advisor and Consular Regional Operations Supervisor. Work carefully with colleagues throughout our three posts and be ready to deploy to the scene if wanted.
  • Present resilience and assist with case dealing with to colleagues within the DACH and EuroAsia Consular area; offering distant cowl for different posts on an advert hoc foundation, and presumably deploying to supply bodily companies on the request of the Consular Regional Operations Supervisor.
  • This place would require journey assembly key stakeholders and consular prospects all year long.
  • Present out of hours help in emergency consular circumstances as acceptable.

The best candidate can have:

  • Wonderful oral and written English and German (To a minimum of a C1 degree as per CEFR)
  • Earlier expertise in a buyer dealing with position and the power to answer a variety of buyer wants
  • Confirmed capability to prioritise, successfully handle and execute a number of duties
  • Wonderful communication abilities; each written and oral, together with the power to speak in any respect ranges
  • Good interpersonal and workforce working abilities
  • Adaptability and a optimistic mindset in the direction of change
  • Self-motivated and capable of work successfully and proactively with out shut supervision
  • Flexibility, resilience, endurance and the power to confidently take care of troublesome conditions, together with out of hours and in an emergency or disaster
  • Capacity to show a excessive degree of discretion and accountability
  • Wonderful organisational and time administration abilities
  • Proficient IT abilities, in significantly Workplace 365 purposes
  • Related work expertise (to incorporate working with the general public)

Good to have:

  • Expertise in an analogous position
  • Data of the German administrative, justice and authorized techniques and social companies
  • A great data of multicultural Britain, its language and geography

Making Efficient Choices, Managing a High quality Service, Delivering at Tempo, Speaking and Influencing, Working Collectively

22 April 2024

Administrative Officer (AO)

Mounted Time period, Full-time, Short-term

37.5

6 months

Europe, Jap Europe & Central Asia

Germany

Dusseldorf

British Consulate

1

EUR

4,177 gross per 30 days (wage is non negotiable)

15 Might 2024

It is a full-time fixed-term (non permanent) place for a contract interval of 6 months.

The profitable candidate can be topic to skilled background test and safety clearance. The profitable candidate will need to have pre-existing work authorisation in Germany with the intention to apply.

 

Workers recruited domestically by the British Consulate are topic to Phrases and Circumstances of Service based on native German employment legislation.

Visa/work allow necessities: Candidates should at present maintain the unbiased proper to stay and work in Germany and be ready to make sure that proper stays all through the scope of the contract.

Please observe that it’s your accountability to make sure you meet the authorized necessities to stay and work on this nation.

Our Studying & Improvement setting:

The British Consulate-Basic has a powerful ethos of Studying & Improvement, together with our Studying & Improvement Week. As well as, there can be many alternatives to attend obligatory coaching programs. That is along with the induction programme provided to all employees.

The profitable applicant can be inspired to be actively concerned within the company lifetime of the British Consulate, contributing to the broader aims of the British Authorities’s Germany community and supporting the British Consulate’s optimistic working setting.

Working hours:

37.5 hours gross per week. Consular help is offered from Monday to Friday in particular person throughout regular workplace hours (08:30-17:00). 

As a result of nature of our work we’re obliged to function all important companies even throughout unprecendeted circumstances. The Germany community operates a hybrid working coverage however this may not at all times be attainable with consular operations.  

 As a result of unplanned nature of some consular work, a versatile strategy to working hours and patterns is crucial.

Please be suggested that Consular positions on the FCDO entail coping with casework in conditions that will contain demise, detention, rape, assault, post-mortems, jail visits and extremely distressed prospects. Candidates ought to due to this fact have a excessive degree of resilience to trauma.

Please observe that the deadline for purposes is 23:55 on the day talked about within the above discipline “Utility deadline”. We advise you to permit sufficient time to finish and submit your full software, since solely purposes accomplished and submitted earlier than the deadline can be thought of.

Please bear in mind that the deadline for submitting purposes is taken into account to be the time zone for the nation the place the emptiness has arisen.

Please be suggested that the British Consulate won’t be able to satisfy the journey prices incurred when travelling to the interview, nor the prices related with relocation if provided a job.

* Please observe Frequent European Framework of Reference for Languages: Studying, Instructing, Evaluation signifies Stage C1 as Mastery or proficiency Stage which corresponds to an individual having the ability to perceive with ease just about all the pieces heard or learn; With the ability to summarise data from completely different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; having the ability to specific themselves spontaneously, very fluently and exactly, differentiating finer shades of which means even in probably the most advanced conditions. For extra data please click on on the next hyperlink CEFR. Please keep in mind in case you might be invited for an interview your languages abilities are going to be assessed. 

Please bear in mind that you’ll solely be capable to apply to vacancies for Nation Based mostly Workers roles with the British Authorities by way of this official tal.internet website (operated by Oleeo). Jobs could also be marketed on third social gathering web sites, nevertheless our adverts will at all times hyperlink again to the official tal.internet website. Should you full and ship an software by way of some other website, we won’t obtain it.

To use please copy and paste this hyperlink: https://fco.tal.internet/vx/appcentre-ext/candidate/jobboard/emptiness/1/adv/
To assist us observe our recruitment effort, please specify on the appliance type/point out in your cowl letter the place (globalvacancies.org) you noticed this job posting.

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