Job Overview:

From March 2022 – March 2023, the Worldwide Rescue Committee launched and applied a first-of-its-kind service mannequin for the resettlement of 556 Afghan Humanitarian Parolees (AHPs) who arrived via Operation Allies Welcome. Through a complete and personalised digital case administration mannequin, the Digital Afghan Placement and Help (VAPA) program offered per capita direct help, client-led case administration, and assets and referrals for the profitable resettlement of those new arrivals. Constructing off of this award-winning program, the IRC now implements the Digital Reception & Placement (VR&P) program for Particular Immigrant Visa (SIV) holders, the Digital Resettlement Line for humanitarian parolees, and the Welcome Corps Assist Line for personal sponsor teams welcoming newcomers via the Welcome Corps.

Utilizing the mannequin developed throughout VAPA and additional superior for the present iteration of the VR&P program, the Worldwide Rescue Committee (IRC) goals to satisfy the bold aim of receiving and resettling as much as 10,000 people in FY24 from the Western Hemisphere and Operation Enduring Welcome platforms. This undertaking will embody coordinating steps abroad, partnering with quite a lot of stakeholders throughout america, and successfully establishing relationships in a digital setting.

The distant and pioneering nature of this undertaking requires an skilled service supplier and efficient supervisor who supplies trauma-informed supportive supervision to a digital casework workforce serving refugees and SIVs throughout america. The Digital Casework Supervisor oversees a workforce of digital caseworkers and helps them and their shoppers to evaluate wants and develop client-led service plans assembly core companies of the reception & placement program.

Candidates within the Central Normal Time Zone will probably be given choice.

Main Obligations:

• Supervises a workforce of absolutely distant, digital caseworkers offering trauma-informed case administration to refugees and SIVs throughout america.
• Ensures caseworkers have been appropriately onboarded and oriented to their place and supplies common skilled growth in casework.
• Displays case administration service provision, together with project of instances, reviewing wants evaluation, service plans, referrals offered, observing supply of data to shoppers, and monitoring case closeout procedures.
• Ensures digital caseworkers keep correct information in digital case recordsdata and required databases in accordance with information safety insurance policies and this system’s information assortment necessities.
• Ensures adherence to straightforward working procedures (SOPs) consistent with digital casework finest practices and IRC insurance policies and procedures to make sure profitable program supply and a protected, supportive surroundings for shoppers and employees.
• Acts as a degree of escalation for workforce of digital caseworkers, offering case session as wanted.
• Supplies client-centered disaster intervention help, working with acceptable stakeholders.
• Submits required experiences and documentation in a well timed method.
• Builds and manages relationships with group service suppliers in related areas in collaboration with the Referral Liaisons.
• Ensures employees keep moral practices, together with sustaining the confidentiality of instances.
• Maintains a powerful understanding of trauma-informed ideas and approaches, immigration system insurance policies and tendencies, safety and safeguarding, and obligatory reporting.
• Cultivates a respectful, encouraging, and inclusive surroundings for workforce members and shoppers.
• Supplies companies to a smaller caseload whereas sustaining supervisory capability.
• Different associated duties as assigned.

Job Necessities:

• Bachelor’s diploma in social work or associated area of examine or equal expertise required, Grasp’s diploma most well-liked.
• 2-3 years of expertise working with refugees and/or immigrants, ideally inside refugee resettlement within the U.S. and with the Reception & Placement (R&P) program.
• 1-2 years of expertise in supervising people offering direct shopper companies.

Demonstrated Abilities and Competencies:

• Data of advantages and state-funded assets for refugees and referral pathways in one of many following states is most well-liked: California, Washington, Virginia, Maryland, Florida, Wisconsin, Montana, or Texas.
• Competency in implementing case administration finest practices comparable to trauma-informed care, complete wants evaluation, and client-centered service planning.
• Disaster intervention expertise to help shopper security, together with information of procedures and necessities for obligatory reporting, capability to conduct impartial suicide evaluation, and survivor-supported intimate accomplice violence security planning.
• Self-starter with glorious problem-solving expertise and confirmed capability to multi-task, prioritize duties, and handle time successfully.
• Demonstrated success working and speaking successfully in a multicultural surroundings.
• Proficient in Microsoft Workplace purposes (Phrase, Excel, Outlook); ready to make use of the web and different digital instruments for information entry, analysis, and problem-solving.

Language Abilities:

• Fluency in written and spoken English.
• Fluency in written and spoken Spanish or, Dari and Pashto required.

Working Surroundings:

• Absolutely distant.
• Could require occasional weekend and/or night work for any client-related emergencies.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are primarily based on varied elements together with the labor market, job kind, inside fairness, and price range. Actual provides are calibrated by work location, particular person candidate expertise and expertise relative to the outlined job necessities.

Gender Equality: IRC is dedicated to narrowing the gender hole in management positions. We provide advantages that present an enabling surroundings for girls to take part in our workforce together with parental depart, gender-sensitive safety protocols and different supportive advantages and allowances.

Equal Alternative Employer: We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the premise of race, faith, coloration, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We are going to be certain that people with disabilities are offered cheap lodging to take part within the job software or interview course of, to carry out important job capabilities, and to obtain different advantages and privileges of employment. Please contact us to request lodging.

US Advantages: The IRC provides a complete and extremely aggressive set of advantages. All US workers are eligible for sick time, a 403b retirement financial savings plans: as much as 4.5% instantly vested matching contribution, plus an 3-7% further IRC contribution, and an Worker Help Program which is out there to our employees and their households to help in instances of disaster and psychological well being struggles.

As well as, full-time workers are eligible for 10 US paid holidays, 20-25 paid day off days, incapacity & life insurance coverage, medical, dental, and imaginative and prescient insurance coverage (worker contribution beginning at $135, $7, and $5 per 30 days respectively) and FSA for healthcare, childcare, and commuter prices. Half-time workers are eligible for a proportionate quantity of paid day off. These further advantages apply to workers who work at the least 6 months inside a 12 month time interval.