Virtual Caseworker, Virtual Reception & Placement, Eastern Standard Territory

United Nations Human Settlements Programme (UN-HABITAT)

JOB DESCRIPTION

Job Overview:

From March 2022 – March 2023, the Worldwide Rescue Committee launched and applied a first-of-its-kind service mannequin for the resettlement of 556 Afghan Humanitarian Parolees (AHPs) who arrived by Operation Allies Welcome. By way of a complete and customized digital case administration mannequin, the Digital Afghan Placement and Help (VAPA) program offered per capita direct help, client-led case administration, and sources and referrals for the profitable resettlement of those new arrivals. Constructing off of this award-winning program, the IRC now implements the Digital Reception & Placement (VR&P) program for Particular Immigrant Visa (SIV) holders, the Digital Resettlement Line for humanitarian parolees, and the Welcome Corps Help Line for personal sponsor teams welcoming newcomers by the Welcome Corps.

Utilizing the mannequin developed throughout VAPA and additional superior for the present iteration of the VR&P program, the Worldwide Rescue Committee (IRC) goals to satisfy the bold objective of receiving and resettling as much as 10,000 people in FY24 from the Western Hemisphere and Operation Enduring Welcome platforms. This undertaking will embody coordinating steps abroad, partnering with a wide range of stakeholders throughout america, and successfully establishing relationships in a digital setting.

The distant and pioneering nature of this undertaking requires an skilled and expert caseworker who thrives in problem-solving conditions, is dedicated to serving refugee and SIV newcomers resettling in america and responding to their wants in a trauma-informed and client-centered manner.

Candidates within the Japanese Commonplace Time Zone might be given desire. Data of advantages and state-funded sources for refugees and referral pathways in one of many following states is most popular: California, Washington, Virginia, Maryland, Florida, Wisconsin, Montana, or Texas. USD posted pay ranges apply to US-based candidates. Ranges are primarily based on varied components together with the labor market, job sort, inner fairness, price range, and work location relative to the outlined job necessities.

Main Obligations:

Obligations embody, however usually are not restricted to:

  • Coordinate well timed pre- and post-arrival providers for all assigned circumstances.
  • Conduct consumption providers with purchasers to evaluate wants together with finishing a Shopper Wants Evaluation with every grownup on a case.
  • Present individualized help by direct providers, referrals, and advocacy.
  • Assess and monitor consumer progress to help their attainment of established targets, tackle challenges, and to make sure that obtainable sources are utilized.
  • Element every consumer interplay in accordance with program necessities. Enter consumer data in database(s) and help with monitoring and reporting as wanted.
  • Collaborate successfully with coworkers and companion organizations. Construct and keep relationships with space service suppliers for the advantage of purchasers.
  • Different duties as assigned.

Job Necessities:

Schooling: Bachelor’s diploma in social work or associated area of examine most popular.

Work Expertise:

  • Related skilled expertise in human providers area required; minimal of two years’ expertise strongly most popular.
  • Expertise working with refugee and/or immigrant populations strongly most popular.

Demonstrated Expertise & Competencies:

  • Data of advantages and state-funded sources for refugees and referral pathways in one of many following states is most popular: California, Washington, Virginia, Maryland, Florida, Wisconsin, Montana, or Texas.
  • Sturdy initiative, potential to work on their very own and absolutely remotely whereas managing a caseload of digital purchasers and making certain they’ve enough help and entry to sources and providers as wanted.
  • Demonstrated success working and speaking successfully in a multi-cultural surroundings.
  • Self-starter with wonderful problem-solving expertise mixed with the confirmed potential to multi-task, prioritize duties, and handle time successfully.
  • Consideration to element and accuracy in work product.
  • Fluent in English, each spoken and written.
  • Fluent in written and spoken Spanish or Dari and Pashto.
  • Proficient in Microsoft Workplace functions (Phrase, Excel, Outlook); potential to make use of the web and different digital instruments for information entry, analysis and problem-solving functions.

Working Surroundings:

  • Absolutely distant.
  • Might require occasional weekend and/or night work for any client-related emergencies.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are primarily based on varied components together with the labor market, job sort, inner fairness, and price range. Actual presents are calibrated by work location, particular person candidate expertise and expertise relative to the outlined job necessities.

Gender Equality: IRC is dedicated to narrowing the gender hole in management positions. We provide advantages that present an enabling surroundings for ladies to take part in our workforce together with parental go away, gender-sensitive safety protocols and different supportive advantages and allowances.

Equal Alternative Employer: We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the premise of race, faith, coloration, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We are going to make sure that people with disabilities are offered affordable lodging to take part within the job utility or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.

US Advantages: The IRC presents a complete and extremely aggressive set of advantages. All US workers are eligible for sick time, a 403b retirement financial savings plans: as much as 4.5% instantly vested matching contribution, plus an 3-7% extra IRC contribution, and an Worker Help Program which is offered to our employees and their households to help in occasions of disaster and psychological well being struggles.

As well as, full-time workers are eligible for 10 US paid holidays, 20-25 paid time without work days, incapacity & life insurance coverage, medical, dental, and imaginative and prescient insurance coverage (worker contribution beginning at $135, $7, and $5 per 30 days respectively) and FSA for healthcare, childcare, and commuter prices. Half-time workers are eligible for a proportionate quantity of paid time without work. These extra advantages apply to workers who work at the very least 6 months inside a 12 month time interval.


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