Voluntary Services Manager

University Hospital Southampton


Job overview

An exciting opportunity has arisen for an innovative, dynamic and highly motivated professional, who is passionate about improving experiences for patients, carers, families and visitors with the support of our volunteer workforce. 

During this fixed-term opportunity, the Voluntary Services Manager will lead the recruitment and retention of volunteers. Ensuring volunteers are recruited from the local community, receive extensive training and then matched to services focused on improving patient’s health and wellbeing outcomes, and social interactions.

The experience of Care team manages eight services, all providing various support to our patients, carers, the public and staff.  You will join an innovative, caring and hard-working team at the forefront of the patient experience. The role will be a mix of hospital and home-based work.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application, as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role, please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail, please read the full job description document attached.

Working for our organisation
What we can offer you

 As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. 

All non-clinical roles may involve a mixture of on-site and remote working. Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work, situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

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