Warranty & Repair Coordinator

Porter Airlines

Job title:

Guarantee & Restore Coordinator


Porter Airways

Job description

Job Description:Job AbstractReporting to the Supervisor, Provisioning, the Restore & Guarantee Coordinator would be the level particular person for managing guarantee repairs for our plane elements. You’ll guarantee we recoup prices from producers for elements and repairs coated beneath guarantee, whereas sustaining optimistic relationships with our suppliers.
Duties & Duties

  • Create restore orders for faulty plane elements and elements, outlining the particular situation, guarantee particulars, and required repairs
  • Course of guarantee claims for buy and restore of plane elements and tooling
  • Overview guarantee agreements and technical paperwork, together with Service Bulletins and Airworthiness Directives, to id guarantee protection
  • Talk successfully with distributors, restore amenities, and inside departments to trace restore progress, expedite overdue repairs, and reconcile invoicing points
  • Analyze restore quotes making certain compliance with guarantee phrases and figuring out any discrepancies
  • Handle the return of unserviceable elements for our alternate program. This consists of:
  • Issuing return orders for elements designated for alternate.
  • Advising the buying group of required exchanges wanted for inventory replenishment based mostly on guarantee returns
  • Working with all inside stakeholders to make sure or contractual commitments are met
  • Preserve data and information based on the corporate’s coverage, together with vendor audit types
  • Different duties as assigned

Behavioural CompetenciesConcern for Security: Figuring out hazardous or doubtlessly hazardous conditions and taking applicable motion to keep up a secure surroundings for self and others.Teamwork: Working collaboratively with others to realize organizational objectives.Passenger/Buyer Service: Offering service excellence to inside and/or exterior prospects (passengers).Initiative: Coping with conditions and points proactively and persistently, seizing alternatives that come up.Outcomes Focus: Focusing efforts on attaining prime quality outcomes according to the group’s requirements.Fostering Communication: Listening and speaking overtly, actually, and respectfully with completely different audiences, selling dialogue and constructing consensus.

  • Minimal of 2-3 years of expertise in guarantee administration, ideally throughout the aviation trade.
  • Sturdy understanding of guarantee rules and contractual agreements
  • Earlier expertise in a technical restore function inside aviation required
  • Wonderful analytical and problem-solving expertise.
  • Proficient in Microsoft Workplace Suite (Phrase, Excel, PowerPoint)
  • Expertise with AMOS an asset
  • Distinctive communication and interpersonal expertise to liaise successfully with numerous stakeholders.
  • Capacity to work independently and handle a number of duties concurrently in a fast-paced surroundings.

LocationToronto (Billy Bishop Toronto Metropolis Airport – YTZ) #LI-OnsiteFirm DescriptionSince 2006, Porter Airways has been elevating the expertise of economic system air journey for each passenger, offering real hospitality with fashion, care and attraction. Porter’s fleet of Embraer E195-E2 and De Havilland Sprint 8-400 plane serves a North American community from Japanese Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® within the World Airline Star Score®. Go to or comply with @porterairlines on Instagram, Fb and Twitter.

Anticipated wage


Toronto, ON

Job date

Sat, 23 Mar 2024 07:59:31 GMT

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Job Location