Welcome Volunteer Coordinator

Welcome Volunteer Coordinator

Aldern House, Baslow Rd, Bakewell DE45 1AE, UK

Part-time, Fixed-term Contract

18.5 hours per week (including 2 weekend days per month)

£27,269 to £28,624 pro rata per annum

The Role

We are looking for a Welcome Volunteer Coordinator to help to oversee and manage a team of
Welcome Volunteers dedicated to enhancing the visitor experience across the Peak District
National Park. This includes coordinating volunteer activities, ensuring alignment with
organisational objectives, and maintaining high standards of engagement, safety, and
professionalism at various locations throughout the Park.

In this role, you will be responsible for:

• Recruit, train, and support volunteers to deliver a welcoming, informative and engaging
  visitor experience
• Provide clear guidance and regular updates to ensure volunteers are well-informed about
  policies, procedures, and current issues
• Plan and coordinate volunteer deployment at busy locations, including visitor and cycle hire
  centre hubs, carparks, local markets, shows and pop-up events
• Ensure volunteers provide a warm and professional welcome to all visitors
• Support volunteers in delivering accurate information about the National Park, its
  facilities, and activities

This is a fixed term role in until end of March 2027.

Provisional interview date: Tuesday 15 April.

About Us

The Peak District National Park was the first of Britain’s 15 national parks and is still
enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the
most accessible due its proximity to four major cities of the UK and its 38,000 residents. We
recognise the importance of our national park, and our job is to speak up and care for the Peak
District National Park for all to enjoy forever.

Further Information

If you have any questions about the role, please contact the HR team.

Benefits

We offer a range of staff benefits including flexi-time, a high-quality defined benefit pension
scheme, 26-31 days’ holiday (plus bank holidays) with the option to purchase more, volunteering
leave and free parking at most of our offices. Please check out our Total Reward Brochure to
see what else we offer.

Our Values

• Care – We care for the Peak District National Park, the people we work with and all those we
  serve. It’s at the heart of everything we do
• Enjoy – We take pride in what we do and feel good about our contribution
• Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future
  generations

Equality, Diversity and Inclusion

The Peak District National Park Authority is committed to equal opportunities. We aspire to
have a diverse and inclusive workplace and strongly encourage applicants from a wide range of
backgrounds to apply and join us.

We are a Disability Confident employer and guarantee to interview anyone with a disability
whose application meets the essential criteria for the role.

If you are unable to apply online and require a word version of the application form, please
contact us.