Work-At Home Telephone Sales Representative (Full-Time)

Job title:

Work-At Residence Phone Gross sales Consultant (Full-Time)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEWWORK AT HOME TELEPHONE SALES REPRESENTATIVES SUPPORTING COMMERCIAL CLIENTSWe’re in search of Gross sales Representatives to assist client and enterprise, outbound gross sales applications for business purchasers. On this position, you’ll make outbound calls to prospects and clients, purchase new clients and upsell current ones, present clients info on shopper services and products.There are all kinds of undertaking openings obtainable representing a number of the most recognizable manufacturers on the planet. Schedules fluctuate by website and program nevertheless we will often discover one thing that works for everybody.That is an entry-level place that provides on the job paid coaching. Whereas prior contact middle expertise isn’t required, expertise in gross sales, customer support, tech assist, or back-office assist is a plus. Candidates ought to be extremely dependable, have nice communication expertise and be prepared to consistently study on the job.…POSITION RESPONSIBILITIESWHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?This place helps customer support, technical assist, and buyer gross sales interactions. This position requires you to work together with a whole lot of consumers every week throughout the nation to resolve assist points, promote new services and products, and guarantee greatest in school buyer expertise. Along with being one of the best within the enterprise in the case of buyer interactions, you have to to be assured, totally engaged, a group participant, and devoted to bringing a optimistic and enthusiastic outlook to work every day.Our entry-level Contact Middle Representatives are accountable for the next duties:

• Hearken to clients, perceive their wants, and resolve buyer points
• Make the most of methods and expertise to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales expertise to improve
• Clarify and place the merchandise and processes with clients
• Appropriately escalate buyer dissatisfaction with managerial group
• Guarantee first name decision via issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?MCI supplies all new workers with world-class coaching, so all optimistic, pushed, and assured candidates are inspired to use. Superb candidates for this place are extremely motivated, energetic, and devoted.{Qualifications}

• Should be 18 years of age or older
• Highschool diploma or equal
• Glorious organizational, written, and oral communication expertise
• The power to sort swiftly and precisely (20+ phrases a minute)
• Primary data of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Primary understanding of Home windows working system
• Extremely dependable with the power to keep up common attendance and punctuality
• The power to guage, troubleshoot, and follow-up on buyer points
• An inherent ability for battle decision, drawback fixing and negotiation
• Should be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Skill to multi-task, keep centered and self handle
• Sturdy group orientation and buyer focus
• The power to thrive in a fast-paced atmosphere the place change and ambiguity prevalent
• Glorious interpersonal expertise and the power to construct relationships along with your group and clients

COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We consider that tough work ought to repay, so we guarantee that our compensation and whole rewards are aggressive. Commonplace beginning compensation is commensurate with expertise. Common opinions and raises are awarded primarily based on tenure and efficiency, so our workers make extra every year.Staff earn paid day without work in addition to paid holidays and paid coaching alternatives. Common day by day, weekly and month-to-month incentives are a part of the general compensation our group members take pleasure in and embrace financial incentive and prizes akin to computer systems, tablets, telephones, TV’s, journeys, tickets, and even automobiles. Along with our normal group advantages providing for full-time workers following 90-days of employment, all workers are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans fluctuate barely by location.JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Partaking Work Setting
• Informal Costume Code
• Money and Prize Contests

PHYSICAL REQUIREMENTSThis job operates in knowledgeable workplace atmosphere. Whereas performing the duties of this job, the worker will likely be largely sedentary and will likely be required to take a seat/stand for lengthy durations whereas utilizing a pc and phone headset. The worker will likely be frequently required to function a pc and different workplace tools, together with a telephone, copier, and printer. The worker might sometimes be required to maneuver concerning the workplace to perform duties; attain in any course; increase or decrease objects, transfer objects from place to position, maintain onto objects, and transfer or exert power as much as forty (40) kilos.CONDITIONS OF EMPLOYMENT

• Should be approved to work of their nation of residence (America or Canada)
• Should be prepared to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job affords are contingent on background/safety investigation outcomes

REGARDING COVID-19As an employer supporting essential Federal, State, Provincial, and Business purchasers, we have now taken steps to make sure that we stay operational whereas taking each precaution doable to stop the unfold of COVID-19 and hold our workers protected.Measures embrace social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, day by day contactless temperature checks for these important workers working on-site, journey insurance policies limiting journey and obligatory quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site workers aren’t at their workstation.REGARDING MASKSTo assist shield our candidates and workers, we’re REQUESTING that each one on-site candidates put on a masks to interviews and coaching. In places the place state or native authorities has mandated the usage of masks, we are going to abide by the mandate, and REQUIRE masks be worn when on-location.For extra info on MCI’s response to COVID-19 please go to .REASONABLE ACCOMMODATIONIn step with the People with Disabilities Act (ADA) it’s the coverage of MCI and associates to supply affordable lodging when requested by a certified applicant or worker with a incapacity until such lodging would trigger undue hardship. The coverage relating to requests for affordable lodging applies to all features of employment. If affordable lodging is required, please contact Kate Murph, Vice President of Human Sources, .EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace variations and consider range is a profit to our workers, our firm, our clients, and our group. All features of employment at MCI are primarily based solely on an individual’s benefit and {qualifications}. MCI maintains a piece atmosphere free from discrimination, one the place workers are handled with dignity and respect. All workers share within the duty for fulfilling MCI’s dedication to a various and equal alternative work atmosphere.MCI doesn’t discriminate in opposition to any worker or applicant on the idea of age, ancestry, coloration, household or medical care depart, gender id or expression, genetic info, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or another attribute protected by relevant legal guidelines, rules, and ordinances. MCI will take into account for employment certified candidates with legal histories in a way according to native and federal necessities.MCI is not going to tolerate discrimination or harassment primarily based on any of those traits. We adhere to those rules in all features of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure applications, and self-discipline. As well as, it’s the coverage of MCI to supply affordable lodging to certified workers who’ve protected disabilities to the extent required by relevant legal guidelines, rules, and ordinances the place an worker works.ABOUT USMCI ( ) helps clients tackle their CX and DX challenges in a different way, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists firms with enterprise course of outsourcing, employees augmentation, , buyer providers, and IT Companies wants by offering normal and specialised internet hosting, software program, employees, and providers.In 2019 Marlowe Corporations Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted high 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Record of Quickest-Rising Corporations 15 instances respectively. MCI has fifteen enterprise course of outsourcing service supply services in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization via digitalization, MCI ensures purchasers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise providers working firms. MCI organically grows, acquires, and operates firms which have a synergistic services and products portfolios, together with however not restricted to Automated Contact Middle Options (ACCS), buyer contact administration, IT Companies (IT Schedule 70), and Non permanent and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Software Software program Improvement, Managed Companies, and Know-how Companies, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ proficient people with 150+ various North American shopper companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Companies (MFS), The Sydney Name Middle, OnBrand24, and Valor Clever Processing (VIP).DISCLAIMERThe aim of the above job description is to supply potential candidates with a normal overview of the position. It isn’t an all-inclusive record of the duties, duties, expertise, and {qualifications} required for the job. It’s possible you’ll be requested by your supervisors or managers to carry out different duties. You can be evaluated partly primarily based upon your efficiency of the duties listed on this job description.The employer has the correct to revise this job description at any time. This job description just isn’t a contract for employment, and both you or the employer might terminate employment at any time, for any motive.

Anticipated wage

Location

Prince Edward Island

Job date

Fri, 19 Jan 2024 04:11:09 GMT

To assist us observe our recruitment effort, please point out in your e-mail/cowl letter the place (globalvacancies.org) you noticed this job posting.