Work from home – Sales and Customer Service Representative – Inbound calls, English

Overview:
You are captivated with new applied sciences and also you get pleasure from speaking about them? In the event you’re additionally enthusiastic about a profession that may let you put your customer support and gross sales experience to good use whereas having fun with a really aggressive wage, we’re on the lookout for folks such as you for work-at-home alternatives throughout the Nordia Saint John workforce.

As a gross sales and customer support consultant, you’ll help Canada’s largest telecommunication firm purchasers by answering their questions and selling numerous communication services. That is the best place for anybody with glorious gross sales expertise who’s motivated to realize outcomes and enjoys interacting with folks!

What we provide:
Hourly compensation of $19 /hour*, together with a assured bonus– Based mostly in your efficiency, you can earn extra because of our beneficiant incentive plans!

• After seven months, you’re going to get a base wage of $15.00/hour and vital month-to-month bonuses based mostly in your efficiency (the common complete compensation of our brokers 6 months after coaching is $22.50);

A particular premium for weekend shifts;

Efficiency-based incentive plan;

Totally paid skilled coaching program and all of the help that you must succeed;

Full advantages plan after six (6) months of service, together with:

Complete insurance coverage (medical, dental, and life insurance coverage);

Reductions on telecommunications services.

Availability to work within the following time-slots:
Monday to Friday from 9:00 am to 10:00 pm EST;

Saturday and Sunday from 9:00 am to 9:00 pm EST;

This place is a make money working from home function.

Eligibility standards:
Will need to have a minimal of 25 MBPS excessive pace web;

Will need to have a safe house and never be disturbed throughout your shift.

Duties:
On this function, you’ll:
Reply to buyer requests associated to tv, Web, and phone merchandise;

Promote complementary options in line with buyer’s wants and habits;

When required, switch the consumer to probably the most acceptable division relating to their demand.

{Qualifications}:
Glorious customer support expertise – Because of your pleasant and sociable nature, you understand how to ascertain a reference to the shopper! Nice curiosity in applied sciences – You want being updated with new applied sciences and revel in sharing your data with purchasers!

Robust curiosity in creating gross sales expertise – We’re on the lookout for folks with a background in a gross sales atmosphere or prepared to discover ways to purchase this extremely sought talent!

Glorious communication expertise, oral and written;

Capacity to work in a computerized atmosphere; and robust multi-tasking expertise

Expertise in gross sales, customer support, or in a name heart, a terrific asset!

Highschool diploma or the equal, accomplished.

Why Nordia?

Individuals are what make Nordia particular. And we’re targeted on hiring and retaining one of the best. We provide aggressive compensation, a stimulating work atmosphere, glorious advantages and nice alternatives to develop. That’s why we’ve got the very best worker loyalty and highest satisfaction within the trade. In 2022, for the ninth yr in a row, 8 out of 10 Nordia workers mentioned they might suggest us as an employer to their family and friends. In 2018, Nordia was the primary firm in its trade to be acknowledged by Waterstone as one among Canada’s Most Admired Company Cultures, successful once more in 2021 and recertified in 2022.

Coaching begin date: October sixteenth 2023

Need to study extra about our profession alternatives and what makes Nordia one of the best place to work? Click on right here to search out out!

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