Full job description
Prepared for a brand new seasonal alternative with the #1 tax software program firm in Canada?
When you have expertise as a tax skilled, are extremely motivated and have glorious communication expertise, we’d like you to assist our prospects full their taxes utilizing Intuit TurboTax merchandise. You’ll advance our objective of “Powering Prosperity Across the World” by offering professional steerage and help to our prospects. Additionally, you will play an necessary position in our effort to boost our model by delighting our prospects and empowering them to arrange their taxes.
TurboTax is the #1 best-selling model of tax preparation software program in Canada. 12 months over 12 months, Intuit has been acknowledged as a finest employer and is constantly ranked on Fortune’s “100 Finest Firms to Work for” and Fortune World’s “Most Admired Software program Firms” lists.
What you may carry
Minimal 3+ years’ paid skilled tax preparation expertise, utilizing skilled tax preparation software program
Minimal of 125 tax returns ready, per tax season for the final 3 years
Expertise making ready and supporting a wide range of federal and provincial returns for people, together with scholar, pension, self-employed, rental property, investments, and international revenue
Expertise making ready & submitting E2E buyer private returns, together with employment, self-employment, rental, investments, T1135, international revenue and all credit/deductions
Working data of tax legal guidelines and tax ideas, superior crucial considering, and problem- fixing expertise
Extremely technical and comfy with Home windows and cell platforms, in addition to G-suite purposes (Docs, Sheets, and so on.)
Glorious written and verbal communication expertise
Flexibility in availability/schedule
Bilingual proficiency (English and French, learn/write and communicate) is taken into account an asset
Expertise making ready Quebec tax (TP1) returns thought-about an asset
Expertise offering help in a contact middle setting is taken into account an asset
For inner use: tst CAN
How you’ll lead
Present tax steerage for private tax returns in a distant, seasonal and buyer dealing with place
Collaborate with prospects to arrange or assessment their tax return to make sure the return is compliant and correct, by offering tax steerage and/or tax preparation companies
Analysis and troubleshoot tax questions; talk immediately with prospects by answering particular tax questions (written & oral)
Present a Full Service expertise to arrange, assessment and file prospects returns with the CRA and/or help prospects as they put together their very own tax return with tax recommendation, tax preparation and steerage on required paperwork for the CRA
Analysis tax laws to offer correct recommendation on the best way to maximize buyer’s tax return
Create high-quality buyer interactions and experiences that instill confidence utilizing deep buyer empathy, and your in-depth tax data and experience
Proactively hunt down and ship the appropriate reply for every buyer by using and authorities web sites, skilled assets, and crew experience and translating into on a regular basis language for purchasers
Apply outlined practices, procedures and firm insurance policies to troubleshoot and resolve buyer inquiries
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