Youth Caseworker

International Rescue Committee


The youth caseworker is responsible for managing a caseload of newly arrived school-aged humanitarian immigrant youth ages 0-21 for the initial resettlement period of one year and serving as a liaison between IRC, relevant schools, partners, agencies and families. The youth caseworker reports to the youth services coordinator, and works closely with the resettlement, economic empowerment and health teams.


This is a full-time limited term position for one year and may be extended, depending on funding. The position is eligible for full benefits.


  • Assist newly arrived families with school enrollment, including immunizations, educational certificates, proof of residence and other records. Coordinate introductory meetings with teachers, parents, and students.
  • Assess educational background of each student to determine barriers to school attendance and success (medical, transportation). Develop individual service plans for each student.
  • Facilitate school orientations, explaining the U.S. educational system, school culture, roles and responsibilities, U.S. laws, safety, etc.
  • Provide case management services to include, but not limited to: referring and linking youth for services in the community, following up with other community service providers on youth progress, coordinating with Refugee Youth Project, Soccer Without Borders and other IRC programs.
  • Conduct follow-up home visits with students and their families to address integration issues; assist with scheduling and facilitating parent and adjustment groups.
  • Maintain accurate and timely client case notes, referrals and case files as required by program guidelines.
  • Contribute to youth program development and organizational growth, strategic planning, outreach and advocacy activities and events as needed.
  • Supervise youth case management interns.
  • Perform other duties as assigned.


  • A bachelor’s degree from an accredited university or college in the field of education, counseling, social work, psychology, or a related human services field preferred.
  • Experience working with at-risk youth, specifically in the context of educational and social programs; experience in case management and working with refugee and/or immigrant populations highly desirable.
  • Demonstrated ability working as part of a multi-disciplinary team and fast-paced, multi-cultural environment.
  • Excellent organizational, analytical, written and oral communication skills.
  • Fluency in English required. Fluency in a second language of local client base preferred. (Arabic, Dari, Pashto, Spanish, Swahili or Ukrainian are priority languages).
  • Strong computer skills: MS Word, Excel, Outlook, and web-based databases and applications.
  • Some evening and weekend hours will be required.
  • Valid driver’s license, reliable access to a vehicle with current insurance, and the ability to travel regularly throughout Baltimore.

Working Environment:

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. Some evening and weekend hours will be required.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

How to apply

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