1st Shift Lead Tech – 400 Hall in GRAND RAPIDS, Michigan

Universal Health Services


Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a 1st Shift Lead Mental Health Technician position on our 400 unit.

Under the direction of the Shift Supervisor or Registered Nurse, the Lead Mental Health Technician (MHT) is responsible to carry out the daily routines of patient care supervisor. The Lead MHW will also ensure clinical excellence, safety, and crisis management of patient population by direct support to the patients and newly hired team members.

Visit us online at: https://forestviewhospital.com/

Key Job Duties and Responsibilities:

  • Completes rounds on patients every 15 minutes or sooner to provide patient safety. Documents according to policies. Promptly reports changes in condition.

  • Assists in the ongoing assessment of the safety and emotional needs of each patient.

  • Demonstrates awareness of the key elements of the treatment plans for all assigned patients and provides intervention/care accordingly on an individualized basis.

  • Promotes a warm and welcoming environment when paired with newly hired MHT’s, providing training, guidance, and support that is consistent with patient care, safety standards, and policy and procedure. Responds to questions in a respectful manner. Reports concerns promptly when identified.

  • Encourages newly hired MHT’s to engage with patients, promoting participation in their treatment, while promoting safety.

  • Encourages patients to engage in therapeutic and leisure activities.

  • Collaborates with the Milieu Manager and other unit personnel in maintaining a safe and therapeutic milieu. Reports to all Code Yellow pages taking direction from the RN in charge. Acts as a prominent member in the de-escalation process while assisting the RN in directing the situation. Assist with patients needing to be restrained or secluded and providing 1:1 during these incidents. Conducts or assists with the Staff Debriefing following a physical management incident.

  • Assists patients with their personal grooming and personal hygiene, appropriate to the patient’s age, developmental level and needs.

  • Leads groups/activities to meet the needs of various patient populations as required.

  • Demonstrates the ability to maintain therapeutic relationships, maintains boundaries and does not allow self-disclosure consistent with the Professional Boundary Policy.

  • Creates and maintains a supportive environment by promoting positive behaviors, emotional support, and ensures the patient is always in a safe and healthy environment.

  • Participates with other personnel in maintaining a safe and therapeutic milieu. Provides verbal de-escalation techniques and physical management, as needed. Assist with patients needing to be restrained or secluded and providing 1:1 during these incidents.

  • Responsible for the completion of weekly environmental rounds, assuring the unit and patient rooms are clean and always meet environmental standards. Submits written findings, completes work orders as needed.

  • Adheres to and models Infection Control policies and procedures of the hospital and always follows standard precautions .

  • Assist the RN with patient admissions and discharges. Completes vital signs, belongings searches, and orientation to the unit as needed.

  • Maintains professional standards of practice, performance, and attitude.

  • Upholds patient confidentiality.

  • Participates in at least 80% attendance at unit staff meetings and in-services annually.

  • Promotes and maintains departmental functioning in a professional manner.

    Benefits Highlights:

  • Excellent Medical, Dental, Vision and Prescription Drug Plans

  • 401(K) with company match and discounted stock plan

  • Generous Paid Time Off (PTO)

  • Basic Life Insurance of 1x your salary

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Student Loan Reimbursement Program (Up to $200 per month)

  • Pet Insurance and much more

    Hours: This is a full-time position (40 hours/week) on 1st shift. There is an every other weekend requirement.

    About Universal Health Services:

    One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.


  • High School Diploma or equivalent required

  • Bachelors’ Degree in Human Services or a combination of education and previous experience preferred

  • 6-12 months of previous experience working with psychiatric patients preferred, preferably with adolescents

  • Current CPR/Handle with Care Certification required

    EEO Statement

    Forest View Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Forest View Hospital is an equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.


    At Forest View Hospital, our Human Resources department is here to help prospective candidates by matching skillset and experience with the best possible career path. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning Forest View Hospital, UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449 .

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