Job title:
Banquet Server (Casual/On-call) – CNB
Company
Great Canadian Gaming
Job description
Job Category: Food & BeverageJob Description:Position SummaryUnder the general supervision of the F&B Manager, this Banquet Server is responsible for serving the guests beverages with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may serve in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.Key Accountabilities
- Assisting with room and table set up
- Performing pre and post shift duties, folding napkins, filling condiments etc.
- Clearing tables, removing glasses and re-stocking if required
- Takes guest orders and makes recommendations
- Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction
- Resolves guests issues or asks management for assistance
- Presents bill upon request and takes payment in the absence of a cashier
- Cleans tables or counters, removes glasses and re-stocks when applicable
- Performs opening or closing duties as required
- Counts cash float at end of shift (if applicable)
- Covers other bartender sections when required
- Exercises good judgment when serving alcoholic beverages
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned
Education and Qualification Requirements
- High School Diploma or equivalent working experience;
- Working knowledge on liquor and wine handling preferred
- Previous cash handling P.O.S system experience an asset;
- Excellent interpersonal, teamwork, customer service and communication skills;
- Must be people-focused and demonstrate a strong commitment to providing exceptional customer service;
- Proactive and solution oriented with a drive to succeed;
- Demonstrate strong initiative, active listening and teamwork skills;
- Maintain a positive working relationship with fellow employees and management as part of a team;
- Ability to professionally handle situations that may arise due to intoxicated guests
- Ability to multi-task and work under pressure in a fast-paced and at times stressful environment
- Ability to obtain NB Responsible Beverage Certification
- Must be able to pass a criminal background check
- Must be 19 years of age or older
Work Environment Considerations
- Fast paced with multiple priorities, deadlines and deliverables;
- This role requires extended period of standing, walking, bending and may lift up to 35 lbs.
- The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
Expected salary
Location
Moncton, NB
Job date
Fri, 13 Jun 2025 02:08:39 GMT
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