Bilingual Customer Service Representative in Albuquerque, New Mexico

Location: Full Remote (cannot accept candidates from CA)

Hours of Operation: Mon-Sun, 7am to 10pm CST – Will be scheduled an 8 hour shift with 2 days off *must be able to work anytime during this timeframe

Start Date: October 14, 2024 (position will be closed on Oct 7th)

Description:

The Remote Customer Service Representative, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include: Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally.

Qualifications:

• Must be able to Hardwire (Cant work off WIFI)

• Passion for helping others and strong customer service orientation

• Minimum 6 months customer service experience (good job tenure, 1+ years or more in each position)

• Verifiable High School diploma or GED

Experience Level:

Entry Level

#prioritywest

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.