Campsite Warden

Campsite Warden
Hope Valley
£25,583 to £26,403 per annum (pro rata)

The Role

As a Campsite Warden at North Lees Campsite, Hathersage, you will assist with the day-to-day operation of our popular campsite and nearby holiday cottage and deal with customer enquiries and bookings.

You will take pride in your work, and, with the support of the Property Manager and Campsite Manager, you will ensure the site is presented in the best possible condition to welcome visitors and promote the National Park Authority.

Your duties will include:

• Guiding and supervising visitors to the campsite and holiday accommodation.
• Enforcing rules and maintaining safety on site.
• Cleaning of the shower, toilet block, and camping pods.
• Dealing with telephone and email enquiries and reservations.
• Co-ordinating changeover days with the cleaning contract provider.
• Collecting camping fees and managing the cash.
• Answering out-of-hours calls to manage queries from campers and attending emergency callouts.
• Deputising for the Campsite Manager as required during annual leave, sickness, and other absences.

This is an annualised-hours post of 891 hours per annum, with more hours worked during busier periods of the year. The exact distribution of hours may vary due to school holidays and operational requirements, but as a rough guide:

• April to August: 27 hours per week.
• September to October: 15 hours per week.
• November to February: 7 hours per week.
• March: 15 hours per week.

Working pattern includes Fridays (of which a minimum of 1 shift per month will be evening shifts), evenings, and weekends (2 weekend shifts per month, 1 of which will be a Saturday).

The Campsite

North Lees Campsite is located in the sheltered Hope Valley, 1.5 miles north of Hathersage. It is within short walking distance of numerous world-class climbing, bouldering, cycling, and walking routes. North Lees Campsite is the ideal base for those seeking quiet outdoor recreation in stunning surroundings and for visitors wishing to explore the Peak District National Park. The nearby woodlands, farmland, and moorland are managed for conservation and form part of our Stanage-North Lees estate.

About You

You will need:

• Previous experience in a similar hospitality role.
• Practical maintenance skills.
• Excellent customer service skills.
• A full, valid driving licence.

About Us

The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due to its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park, and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

Further Information

If you have any questions about the role, please contact [email protected].

Benefits

We offer a range of staff benefits, including a high-quality defined benefit pension scheme (2 years to qualifying period), 26-31 days’ holiday (plus bank holidays) pro rata with the option to purchase more, volunteering leave, and free parking at most of our offices. Please check out our Total Reward Brochure to see what else we offer.

Our Values

• Care – We care for the Peak District National Park, the people we work with and all those we serve. It’s at the heart of everything we do.
• Enjoy – We take pride in what we do and feel good about our contribution.
• Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations.

Equality, Diversity and Inclusion

The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are a Disability Confident employer. This means we will offer interviews to a proportionate number of applicants with a disability who meet the essential criteria for the role.