Digital Sales Specialist Intern – Entry Level Sales Program 2025 in Toronto, Ontario

Introduction

Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to ‘show’ vs. ‘tell’ we’re looking for recent graduates who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients’ most complex business challenges.

In a world where technology moves at speed, it’s essential that we stay ahead of the curve to provide tailored solutions that meet our clients’ needs. It’s not enough for us to have the technical expertise, we need to be great with people – to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.

A Digital Sales Specialist intern role within IBM means you’re providing clients with the heartbeat of their digital enterprise. A subject matter expert on a solution that’s secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI, you’ll be co-creating with colleagues and clients to deliver the engine that sits at the centre of their digital transformation’s success.

IBM’s comprehensive onboarding and industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds – always willing to help and be helped- as you apply passion to work that will compel our clients to invest in IBM’s products and services.

Your Role and Responsibilities

As a Digital Sales Specialist Intern, your primary goal will be to qualify leads and convert them into new business opportunities. You’ll collaborate with colleagues across the Sales team- advising and supporting on new business engagements throughout the critically important early phases of the sales cycle and helping to lead prospects to our award-winning solutions.

Your primary responsibilities will include, but not be limited to:

• Sales Prospecting: Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) – this includes a considerable amount of cold calling.

• Continuous Learning: Stay updated and continually improve your expertise to become a trusted expert for clients.

• Support Deal Closure: Engage IBM partners and your extended team to jointly progress and close deals.

• Social Selling: Engage in social selling activities to build thought leadership and influence potential clients.

This could include recording video outreach campaigns, social media posts, etc. To be successful in this role, you will need:

• Confidence to contact and engage potential new customers and deliver an elevated experience.

• Motivation to achieve sales, business objectives and high client satisfaction.

• Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.

• Embrace curiosity and a growth mindset.

You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation, Cloud, Security, Sustainability, or Systems Hardware.

Required Technical and Professional Expertise

• Actively Enrolled: Registered undergraduate or graduate university student.

• Education: Seeking B.S. or M.S.degree in Business, Communications, International Relations, Management Information Systems (MIS), Engineering or similar disciplines.

• Client Focused: Asks open-ended questions and understands needs to address business challenges.

• Team Player: Demonstrates team collaboration and can navigate different communication styles.

• Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.

• Self-Starter: Motivated to work with clients and can lead projects independently.

Preferred Technical and Professional Expertise

• Prior work experience in client sales or service.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.