JOB DESCRIPTION

• $90,188 + super + NFP salary packaging benefits
• Permanent Full Time Contract
• Location: Nipaluna (Rosny Park) TAS 7018
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

We are seeking a culturally responsive, trauma-informed, and experienced Family Support Practitioner to join our Integrated Family Support Service (IFSS) team in Rosny Park. This is a unique opportunity for a practitioner who thrives in outreach-based, trauma-informed environments and is committed to early intervention that prevents escalation into the child protection system.

This isn’t just case management, it’s about meeting families where they are, both physically and emotionally. You’ll work autonomously in the community, building trust and resilience with families facing complex challenges such as intergenerational trauma, mental health, disability, and family violence.

This role is ideal for someone with deep experience working alongside Culturally and Linguistically Diverse (CALD) families and a strong understanding of the Child and Youth Wellbeing Framework.

Your Key Responsibilities

• Engage directly with families to build trust and develop plans that create sustainable, positive change.
• Partner with parents and caregivers to identify achievable goals that strengthen family safety, wellbeing and belonging.
• Deliver trauma-responsive, strengths-based and person-centred case management for families with children at risk.
• Conduct comprehensive assessments, safety planning and regular reviews to monitor progress and outcomes.
• Develop and maintain individualised case plans aligned with the Child and Youth Wellbeing Framework.
• Provide practical in-home support, advocacy and referrals to appropriate wraparound and specialist services.
• Facilitate case conferences and collaborative meetings to ensure a coordinated approach across service networks.
• Work flexibly in community and home-based settings to engage families facing barriers to participation.
• Maintain high-quality, accurate and timely case notes, reports and data in client record management systems.
• Build strong partnerships with community organisations, schools and government agencies to improve outcomes for children and families.

Requirements for Success

• A degree or qualification in Community Services, Human Services, Social Work, Social Sciences, Psychology, or another relevant field.
• Demonstrated experience supporting vulnerable families with multiple and complex needs.
• Strong understanding of child development, family dynamics and risk assessment.
• Proven experience in trauma-informed, strengths-based and early intervention practice.
• Cultural competence and commitment to inclusive practice, particularly with Aboriginal and CALD families.
• Ability to manage a complex caseload while maintaining professional boundaries and confidentiality.
• Exceptional communication, negotiation and relationship-building skills with children, parents and service providers.
• Sound knowledge of local child safety systems, community supports and multicultural services in Tasmania.
• Proficiency in documentation, case management systems and Microsoft Office applications.
• Current unrestricted driver licence, with a willingness to travel for outreach and community engagement.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How To Apply

To be considered for this opportunity, click ‘apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.