front desk agent

Schooling: No diploma, certificates or diploma

Expertise: 1 to lower than 7 months

Work setting

Resort, motel, resort

Duties

Register arriving friends and assign rooms

Course of group arrivals and departures

Take, cancel and alter room reservations

Present info on lodge services and providers

Present common details about factors of curiosity within the space

Course of friends’ departures, calculate expenses and obtain funds

Steadiness money and full steadiness sheets, money studies and associated varieties

Observe emergency and security procedures

Clerical duties (i.e. faxing, submitting, photocopying)

Reply phone and relay phone calls and messages

Present customer support

Laptop and expertise information

Central reservation system (CRS)

Spreadsheet

Work situations and bodily capabilities

Consideration to element

Quick-paced atmosphere

Private suitability

Consumer focus

Dependability

Environment friendly interpersonal abilities

Glorious oral communication

Flexibility

Judgement

Organized

Reliability

Group participant

Screening questions

Are you at present legally in a position to work in Canada?

Do you at present reside in proximity to the marketed location?

Do you have got earlier expertise on this discipline of employment?

Well being advantages

Dental plan

Well being care plan

Imaginative and prescient care advantages

Long run advantages

Group insurance coverage advantages

Work Time period: Everlasting

Work Language: English

Hours: 16 to 24 hours per week