IT Support

Job Description:

• Present first-line technical assist to inside customers.
• Handle and monitor system inventory and lifecycle.
• Liaise with outsourced IT assist groups, making certain well timed decision of points.
• Help customers with Microsoft Workplace functions and ERPnext system queries.
• Troubleshoot {hardware}, software program, and community points.
• Guarantee IT property are well-maintained and meet firm requirements.
• Help within the onboarding course of by establishing units and accounts for brand new staff.
• Present suggestions and suggestions on potential IT enhancements.

{Qualifications}:

• Bachelor’s diploma in data expertise, Pc Science, or associated area or equal expertise.
• Familiarity with ERPnext, Microsoft Azure, Workplace functions, and person administration.
• Robust troubleshooting and problem-solving abilities.
• Wonderful communication and interpersonal abilities.
• Expertise in managing and sustaining IT property.
• Confirmed expertise with IT assist. ( minimal 2 years)