Operations Officer (Business Energy Scotland)

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy
efficiency, low carbon transport and sustainable energy use. We aim to address the climate
emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part
of the effort to address the climate emergency makes working for us truly meaningful and
rewarding.

Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or
  13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three
  goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

Please see our careers page
for the full list of benefits we have to offer and why Energy Saving Trust is a great place to
work.

The team

The Business Energy Scotland (BES) commissioning team plays a critical role in delivering
expert advice and support to businesses across Scotland, helping them improve energy efficiency
and reduce carbon emissions.

We work closely with Business Energy advisors, energy consultants, and other stakeholders to
ensure that businesses receive high-quality energy efficiency reports and financial support.
Our team thrives on collaboration, innovation, and a shared commitment to sustainability.

The role 

As operations officer, you will be at the heart of our efforts to support Scottish businesses
in reducing their energy consumption and transitioning to a low-carbon future. This role
combines two essential functions: commissioning energy efficiency reports and supporting the
financial operations of the BES programme.

Your work will ensure that businesses receive timely and high-quality support, and will play a
key role in tracking project progress, managing consultant relationships, and maintaining
efficient financial administration processes. This is an exciting opportunity to contribute to
a sustainable future while developing valuable skills in project coordination and financial
management.

What you’ll do 

• Monitor and coordinate all consultancy framework activity to ensure the timely completion
  of qualifying reports within service level agreements.
• Support weekly and monthly reporting on commissioning and work-in-progress activities.
• Liaise with external consultants, Business Energy advisors, and internal teams to ensure a
  seamless customer journey.
• Assist in raising purchase orders, processing invoices, and tracking financial expenditures
  in line with policies and procedures.
• Support projects aimed at improving customer support mechanisms, internal processes, and
  data collection.
• Provide administrative support to the wider BES team, including issuing reports and
  managing data entry tasks.

What you’ll bring 

• Strong time management and organisational skills with excellent attention to detail.
• Experience using administrative, tracking, and reporting systems.
• Demonstrable IT skills, including proficiency in Microsoft Office (Word, Excel, Teams,
  Outlook).
• Ability to liaise confidently with internal and external stakeholders.
• Financial administration experience, including processing invoices and purchase orders.
• Ability to work both independently and as part of a team, using initiative while following
  established processes.
• Strong communication skills and problem-solving abilities.

For more information, please see job description.

Applications close 23.59, 10 March 2025. Interviews are intended to be held
week commencing 17 March 2025.

To avoid disappointment, you are advised to submit your application as soon as
possible as we reserve the right to close the vacancy early if a high volume of applications
are received. This is to ensure that we can manage application levels whilst maintaining a
positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to
consider further applications.

Please click ‘apply online’ via our recruitment portal. We will ask for your personal details,
work history and a supporting statement. Applications submitted without a supporting statement
will not be considered.

In your supporting statement please explain how you meet the essential areas in the job
description. Applications submitted via email or without a supporting statement will not be
considered.

As part of our recruitment process, we conduct background checks on all candidates who receive
a conditional offer of employment. The nature of the scheme that we are contracted to work on
with Scottish Government means that we are required to comply with UK Government standards when
carrying out pre-employment checks for new starters. This check is known as the Baseline
Personnel Security Standard (or BPSS) check. 

The BPSS checks will include a basic criminal record check (DBS check), verification of
identity, verification of right to work in the UK and your previous 3 years employment history.
Information obtained will only be used for the purposes of assessing your suitability for the
role. Please note that if successful, any offer of employment made will be conditional pending
the successful completion of the BPSS checks. 

More information on the checks can be found here:
https://www.gov.scot/publicati… 

Reasonable adjustments: We are a Disability Confident Committed
employer. We want to ensure that our recruitment process is inclusive of and accessible
for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the
recruitment process, please get in touch with [email protected] or call reception on
+44 (0)20 7222 0101. We will do our very best to support you. 

Flexible working: We offer a range of flexible working arrangements, including
working from home, compressed or part-time hours, job shares and other arrangements. There is
no need to justify your preferred working pattern and we encourage our people to work in
whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this
post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where
everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities
and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled
applicants who meet the minimum criteria for a role. Find out more here.

You can find out more about
our commitment to diversity and inclusion here.