Remote Outbound Sales Representative (Saskatchewan)

Job title:

Distant Outbound Gross sales Consultant (Saskatchewan)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEW

REMOTE OUTBOUND SALES REPRESENTATIVE (SASKATCHEWAN)

Searching for alternatives to work for a quickly rising firm? We’re on the lookout for name middle representatives to help inbound and outbound customer support and gross sales tasks for all kinds of shoppers. On this function, you’ll deal with inbound inquiries, troubleshoot primary technical points, and supply clients with high quality product and companies. Candidates ought to have wonderful communication expertise, prepared to be taught on the job, and be extremely dependable.

There are all kinds of mission openings out there representing a number of the most recognizable manufacturers on this planet. Schedules fluctuate by web site and program; nonetheless, we are able to often discover one thing that works for everybody.

That is an entry-level place that provides on the job paid coaching. Whereas prior contact middle expertise isn’t required, expertise in customer support, tech help, inside gross sales or back-office help is a plus. Candidates needs to be extremely dependable, have nice communication expertise and be prepared to continuously be taught on the job.

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POSITION RESPONSIBILITIES

WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?

This place helps customer support, technical help, and buyer gross sales interactions. This function requires you to work together with tons of of consumers every week throughout the nation to resolve help points, promote new services and products, and guarantee greatest in school buyer expertise. Along with being one of the best within the enterprise in the case of buyer interactions, you will want to be assured, absolutely engaged, a workforce participant, and devoted to bringing a constructive and enthusiastic outlook to work every day.

Our entry-level Contact Heart Representatives are answerable for the next duties:

• Take heed to clients, perceive their wants, and resolve buyer points
• Make the most of methods and know-how to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales expertise to improve
• Clarify and place the merchandise and processes with clients
• Appropriately escalate buyer dissatisfaction with managerial workforce
• Guarantee first name decision by way of issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT?

MCI offers all new workers with world-class coaching, so all constructive, pushed, and assured candidates are inspired to use. Best candidates for this place are extremely motivated, energetic, and devoted.

{Qualifications}

• Should be 18 years of age or older
• Highschool diploma or equal
• Glorious organizational, written, and oral communication expertise
• The flexibility to kind swiftly and precisely (20+ phrases a minute)
• Fundamental data of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Fundamental understanding of Home windows working system
• Extremely dependable with the flexibility to keep up common attendance and punctuality
• The flexibility to guage, troubleshoot, and follow-up on buyer points
• An inherent ability for battle decision, drawback fixing and negotiation
• Should be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Means to multi-task, keep targeted and self handle
• Robust workforce orientation and buyer focus
• The flexibility to thrive in a fast-paced atmosphere the place change and ambiguity prevalent
• Glorious interpersonal expertise and the flexibility to construct relationships along with your workforce and clients

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We consider that arduous work ought to repay, so we ensure that our compensation and complete rewards are aggressive. Customary beginning compensation is commensurate with expertise. Common evaluations and raises are awarded primarily based on tenure and efficiency, so our workers make extra every year.

Staff earn paid day without work in addition to paid holidays and paid coaching alternatives. Common day by day, weekly and month-to-month incentives are a part of the general compensation our workforce members get pleasure from and embrace financial incentive and prizes similar to computer systems, tablets, telephones, TV’s, journeys, tickets, and even vehicles. Along with our commonplace group advantages providing for full-time workers following 90-days of employment, all workers are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans fluctuate barely by location.

JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Partaking Work Atmosphere
• Informal Gown Code
• Money and Prize Contests

PHYSICAL REQUIREMENTS

This job operates in an expert workplace atmosphere. Whereas performing the duties of this job, the worker will likely be largely sedentary and will likely be required to sit down/stand for lengthy durations whereas utilizing a pc and phone headset. The worker will likely be recurrently required to function a pc and different workplace gear, together with a telephone, copier, and printer. The worker could sometimes be required to maneuver in regards to the workplace to perform duties; attain in any course; increase or decrease objects, transfer objects from place to put, maintain onto objects, and transfer or exert pressure as much as forty (40) kilos.

CONDITIONS OF EMPLOYMENT

• Should be approved to work of their nation of residence (The USA or Canada)
• Should be prepared to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job affords are contingent on background/safety investigation outcomes

REGARDING COVID-19

As an employer supporting crucial Federal, State, Provincial, and Business shoppers, we now have taken steps to make sure that we stay operational whereas taking each precaution attainable to forestall the unfold of COVID-19 and preserve our workers protected.

Measures embrace social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, day by day contactless temperature checks for these important workers working on-site, journey insurance policies limiting journey and necessary quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site workers aren’t at their workstation.

REGARDING MASKS

To assist defend our candidates and workers, we’re REQUESTING that every one on-site candidates put on a masks to interviews and coaching. In areas the place state or native authorities has mandated the usage of masks, we’ll abide by the mandate, and REQUIRE masks be worn when on-location.

For extra data on MCI’s response to COVID-19 please go to .

REASONABLE ACCOMMODATION

According to the People with Disabilities Act (ADA) it’s the coverage of MCI and associates to offer cheap lodging when requested by a professional applicant or worker with a incapacity until such lodging would trigger undue hardship. The coverage relating to requests for cheap lodging applies to all features of employment. If cheap lodging is required, please contact Kate Murph, Vice President of Human Assets, .

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace variations and consider range is a profit to our workers, our firm, our clients, and our neighborhood. All features of employment at MCI are primarily based solely on an individual’s benefit and {qualifications}. MCI maintains a piece atmosphere free from discrimination, one the place workers are handled with dignity and respect. All workers share within the accountability for fulfilling MCI’s dedication to a various and equal alternative work atmosphere.

MCI doesn’t discriminate towards any worker or applicant on the idea of age, ancestry, shade, household or medical care go away, gender id or expression, genetic data, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or another attribute protected by relevant legal guidelines, laws, and ordinances. MCI will take into account for employment certified candidates with prison histories in a way according to native and federal necessities.

MCI won’t tolerate discrimination or harassment primarily based on any of those traits. We adhere to those ideas in all features of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure packages, and self-discipline. As well as, it’s the coverage of MCI to offer cheap lodging to certified workers who’ve protected disabilities to the extent required by relevant legal guidelines, laws, and ordinances the place an worker works.

ABOUT US

MCI ( ) helps clients tackle their CX and DX challenges otherwise, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists corporations with enterprise course of outsourcing, workers augmentation, , buyer companies, and IT Providers wants by offering basic and specialised internet hosting, software program, workers, and companies.

In 2019 Marlowe Corporations Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted prime 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Checklist of Quickest-Rising Corporations 15 instances respectively. MCI has fifteen enterprise course of outsourcing service supply amenities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.

Driving modernization by way of digitalization, MCI ensures shoppers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise companies working corporations. MCI organically grows, acquires, and operates corporations which have a synergistic services and products portfolios, together with however not restricted to Automated Contact Heart Options (ACCS), buyer contact administration, IT Providers (IT Schedule 70), and Momentary and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Software Software program Improvement, Managed Providers, and Know-how Providers, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ gifted people with 150+ various North American shopper companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Providers (MFS), The Sydney Name Heart, OnBrand24, and Valor Clever Processing (VIP).

DISCLAIMER

The aim of the above job description is to offer potential candidates with a basic overview of the function. It is not an all-inclusive listing of the duties, duties, expertise, and {qualifications} required for the job. It’s possible you’ll be requested by your supervisors or managers to carry out different duties. You can be evaluated partly primarily based upon your efficiency of the duties listed on this job description.

The employer has the proper to revise this job description at any time. This job description is just not a contract for employment, and both you or the employer could terminate employment at any time, for any motive.

Anticipated wage

Location

Saskatchewan

Job date

Sat, 20 Jan 2024 00:56:30 GMT

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