Staff Administration Officer, HR Operations

  • Contract
  • Paris
  • Posted 3 weeks ago

OECD - Organisation for Economic Co-operation and Development

Staff Administration Officer, HR Operations

  • Full-time
  • Grade: GA3

Company Description

THE OECD – Who we are, what we do

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world.  Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.


The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General.  Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid.  As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.


Within the OECD’s Executive Directorate (EXD), the Human Resource Management Service (HRM) is responsible for providing stewardship of the Organisation’s human capital on behalf of the Secretary-General. Overseeing three divisions (HR Operations, the Client Services Group and the Talent Management and Analytics Group), EXD/HRM’s Head Office provides strategic HR direction, leadership in corporate and legal matters and oversight and co-ordination for the Organisation at large.

HRM/HRO is looking for a Staff Administration Officer who will ensure on-boarding and departure formalities, process all employment-related administrative actions and support a portfolio of client directorates.


The selected candidate will report to the Head of the Staff Administration Centre and work in close collaboration with other Staff Administration Officers as well as other EXD/HRM colleagues.

Job Description

Main Responsibilities

Workforce administration

  • Prepare offer letters, including verification of benefits, and on-board new employees in own client portfolio, including hiring briefing for new staff members (officials and temporary staff members).
  • Provide guidance and information related to family-related allowances, specific to the OECD, to staff and client directorates including education allowance, child allowance, dependent allowance, dependent child supplement, supplement for disabled and dependent parent among others.
  • Monitor entitlement to family-related allowances ensuring changes in personal situations are accounted for in determining continued eligibility.
  • Act as the first point of contact for incoming staff, responding to queries related to staff benefits, and providing guidance to orient staff to the Organisation.
  • Process reimbursement/payment requests concerning moves, travel and installation.
  • Conduct departure formalities, gathering input from staff members as necessary.
  • Process all administrative actions accurately, autonomously, and in a timely manner i.e. internal nominations, promotions, transfers, appointment extensions and conversions, parental leave, exceptional leave, administration of statutory travel.
  • Provide information and guidance to temporary staff members with respect to the French national insurance scheme and manage subsequent administrative processes related to enrolment.
  • Enter and update all personnel and pay-related data in the HR data base (SAP HCM) in a timely and precise manner.
  • Maintain personnel records in the OECD archiving system (Livelink).
  • Handle administrative staff queries and requests with diplomacy, handling sensitive situations with tact and discretion, while escalating exceptional or sensitive issues as necessary.

Relationship management and collaboration

  • Build relationships with Resource Management Advisors and/or other relevant counterparts within EXD/HRM and the rest of the Organisation and work with them to ensure smooth processing of work.
  • Act as the back-up for colleagues within the Staff Administration team.
  • Flag administrative issues and updates on individuals to the Head of the Staff Administration Centre.


Ideal Candidate Profile

Academic Background

  • A university degree in business, human resource management, public administration or a closely related field

Professional Background

  • At least 3 years’ experience in human resource management service environment.
  • Knowledge of HR administration, rules and procedures of an international organisation would be a definite advantage.


  • Excellent knowledge and experience in the use of Microsoft Office Suite (Word, Excel, Outlook).
  • Very good knowledge of human capital management (HCM) systems ( SAP HCM, Taleo) and/or the ability to learn new systems quickly.


  • Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
  • Very good drafting skills in both languages is required.

Core Competencies

  • OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 1); Innovate and Embrace Change (Level 1).
  • To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Additional Information

Closing Date

  • This vacancy will be filled as soon as possible, and applications should reach us no later than 23h59 19 May 2024 (Paris time).

Contract Duration

  • Two-year fixed term appointment, with the possibility of renewal.

What the OECD offers

  • Depending on level of experience, monthly salary starts at 3705.85 EUR, plus allowances based on eligibility, exempt of French income tax.
  • Click here to learn more about what we offer and why the OECD is a great place to work.
  • Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.
  • Please note that the appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant.

Salary Information

  • Please note that the appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant.

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