Job Overview:

The primary role of the Anti-Trafficking Caseworker is to provide comprehensive, culturally appropriate, client-centered case management services for foreign victims of human trafficking (sex and/or labor trafficking), including completing eligibility screening and enrollment paperwork, developing service plans, educating about community services, resources, and legal rights, and helping problem solve barriers to access. This position is also responsible for assisting with programmatic and administrative tasks including training, case notes, case file management, and data collection.

Major Responsibilities:

• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA), accompanying regulations, reauthorizations and related policies concerning anti-trafficking
• Build and maintain relationships with various local, state, and community agencies.
• Develop strategies to further assist in the identification and referral of minor victims of labor trafficking in Arizona.
• Ensure acute needs are met in a timely and culturally appropriate manner for each program participant.
• Provide assistance with the development and implementation of all outreach and training activities to ensure program outcomes and activities are met.
• Complete eligibility screenings for all referrals and enrollment paperwork for all eligible program participants.
• Provide comprehensive case management services, including assisting with accessing community resources through local partners and providing appropriate legal referrals.
• Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.
• Complete case notes in a thorough and timely fashion.
• Track program activities, compile data and draft reports as required by donor and agency specifications.
• Coordinate services across multiple programs to ensure client needs are addressed.
• Participate in meetings, staff development activities and generally be an engaged team member.
• Comply with all policies, procedures and protocols and adhere to the IRC Way.
• Maintain the 24hr ALERT emergency hotline in partnership with other program caseworkers.
• Complete OVC’s Understanding Human Trafficking Training.
• Provide remote case management services as needed.
• Other duties as assigned.

Key Working Relationships:

Position Reports to: Anti-Trafficking & Victim Services Supervisor

Indirect Reporting: Interns/Volunteers

Other Internal and/or external contacts: The anti-trafficking caseworker will be responsible for developing relationships within the IRC Anti-trafficking network and external relations with social service agencies and government entities to expand the role of IRC Anti-trafficking

Internal: IRC Anti-trafficking programs

External: Arizona anti-human trafficking coalitions, larger anti-trafficking network including Freedom Network USA and other OVC grantees, attorney offices providing pro-bono legal services, law enforcement, social service agencies, community education presentations, community outreach

Job Requirements:

Education:

Undergraduate degree in Social Work, Human Services or similar field strongly preferred; comparable related work experience may be substituted.

Work Experience:

• 2+ years of related work experience; 1-year minimum working with victims of human trafficking, victims of crime or other vulnerable populations.
• Case management and/or victims assistance experience preferred

Demonstrated Skills and Competencies:

• Excellent written and spoken English skills
• Strong organizational skills and detail-oriented
• Excellent writing and analytical skills
• Public Speaking and/or presentation experience preferred
• Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment
• Computer literacy, data base experience preferred
• Ability to work independently and be a flexible team player

Language Skills:

Fluency in written and spoken English, bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

Certificates or Licenses:

• Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
• Must be able to lift 35 to 50 pounds (furniture, household supplies, and food boxes).

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.